Tu alojamiento en Victoria

I stayed at Hotel Rialto in early July, and my experience was both disturbing and disappointing. On the first morning, I woke up with unexplained bug bites. Since I was only staying for two nights and had never experienced bites like this before, I didn’t report it to the front desk at the time. After returning home, I discovered bed bugs in my luggage. I captured one, had it tested, and confirmed it was indeed a bed bug. The bites I experienced during my stay strongly suggest that the infestation originated from the hotel. I emailed the hotel’s manager, Victoria, who did respond promptly by hiring a pest control company to do an inspection. While the inspection didn’t find any bed bugs, what it did reveal was far more concerning. The pest control company discovered oranges under the counter attracting odorous house ants and potentially mice. They also found mice droppings and a nest just outside the dry storage area. In the dry storage/elevator room, they noted panko crumbs and a bag of flour sitting out. While these items haven’t been compromised yet, it’s only a matter of time, given the presence of mice droppings on all the shelves. Most alarming was the discovery involving the curtains in the lounge on the Douglas Street side. Both sides of the curtains had been chewed, and nests were found inside them. The pest control company indicated that this problem has likely been ongoing for more than a year, given the amount of sebum from the mice fur on the floor beneath the curtains. Apparently, these curtains haven’t been opened in years, making them an undisturbed haven for rodents. The pest control company flagged this situation as urgent, yet it’s unclear what steps, if any, have been taken to resolve it. I now regret not reporting the bites earlier, but I was genuinely unaware of what they were at the time. I have photos of the bites and a lab report confirming the presence of bed bugs, which I’m willing to share to warn other travelers. While I appreciate Victoria's prompt response in hiring a pest control company, the issues uncovered during the inspection are simply unacceptable. These conditions point to serious ongoing hygiene and maintenance failures that no reputable hotel should have. Guests deserve a clean, safe environment, and I strongly urge management to take immediate action to address these critical concerns and take care of customers when they do have an issue.

¡La nueva estructura de la habitación, con un tono elegante, los detalles de la decoración no son muy raffinados! ¡La higiene es limpia y limpia, el entorno está tranquilo! Servicio: servicio de recepción entusiasmo y amistad El equipo de cocina está completo, puede ser limpiado por sí mismo ¡El precio más clave es precioso! ¡Victoria será la primera!

We stayed in the Erickson wing. The room was large and had a beautiful view of the harbour. The bathroom was one of the biggest I have been in. The staff - from check in to cleaning staff - were all very friendly. There is a nice covered parkade for your car. It is around 30 min. walk to our favourite restaurants, but it was lovely, but cold, so quite enjoyed the walk.

El paisaje marítimo sin rodeos, el salón, las habitaciones y el balcón pueden ver el paisaje marítimo, especialmente sentarse en el balcón para ver el sol y ver el sol es muy escrita. El transporte es muy conveniente, es conveniente en el centro de la ciudad, y dos suites están equipadas con todo! El otro lado del hotel es una gran variedad de opciones para comer. El estacionamiento es gratuito, pero necesitas manejar la tarjeta de dormitorio después de que te quedes en el garaje. En general, es muy bueno el examen físico.

La introducción muestra que el hotel permite que los niños se queden. Nuestros 2 adultos son un niño de 6 años, pero cuando llegan al hotel, en realidad dicen que la habitación está en la salida de incendios. No se permite la estancia de 3 personas y se pagan 35 dólares canadienses más tarde. Un cuarto. Si existe tal problema, por favor escriba claramente en la política del hotel.

Dashwood Manor has the perfect location. Both the ocean and Beacon Hill Park. On arrival We were unable to get into the property as having booked with an agent we were not given the code for the front door and after 4pm there were no Dashwood staff on duty. The out of hour's telephone number did not work. 40 mins later a fellow guest let us in and there in the lobby was an envelope with our name and keys . Zero staff after 4pm is a serious pitfall at this guesthouse. Any problems/ queries will remain unsolved or unanswered at least until the next morning. The breakfast staff were helpful and kind . It was NOT explained to us at the time of booking that there were no menu choices at breakfast. Sweet syrupy pancakes were not at one with my dietary requirements. I explained this to the staff and they immediately gave me alternatives for the rest of our stay . The grounds and interiors of this historic house are rundown. Dilapidated furniture, Guest directory in the bedroom has pages falling out, dirty bathroom blinds, hairs on the loo brush holder and the bedroom door took time to lock! The owners of this property- All Fortune Consulting LTD need to show leadership and to financially invest in this former Victorian beauty.

Scottish style hotel in great location in James Bay, walking distance to main attractions and groceries, local eatery. Room is spacious with balcony, full kitchen amenities, fast check in and attentive housekeeping.

We expected more from this hotel. It seems to be located in a really rough area of Victoria, walking back to the hotel past 9pm was really quite scary. I would suggest that this would not be a good place to stay for any lone traveller. We didn’t think that the room was particularly clean, especially when we found underwear that didn’t belong to any member of our party on the sideboard. When we called reception about this we got a particularly unhelpful response. The hotel seemed to come alive post 10pm when all that could be heard was screaming children and adults. As seasoned travellers none of us felt particularly safe staying here.

Muy buena ubicación. Nice y útil personal. Excelente instalaciones y servicios. Se reservará definitivamente de nuevo en el futuro

Es un hotel encantador. Con un gran cuidado por los detalles. La habitación era preciosa. Los desayunos se notaba que estaban hechos en el momento y que todo era casero. Muy ricos. En 10 minutos andando estás en el centro. El aparcamiento incluido en el hotel es un plus.