Tu alojamiento en Mont-Tremblant

We have been going to the grand lodge for years. We have always had excellent service. This time we could see the lack of staff on premises. Upon arrival we found out one of the elevator was broken and when we asked when it would be repaired they had no clue and we were travelling with a handicap person. During our stay the second elevator broke and we were forced to use the stairs. There were no life guards and the beach restaurant was closed. The power went out due to a storm and there was no hot water the next morning. One of the rooms we rented the ac was frozen when we arrrived and didnt work they had to change our room whcih were adjoining. In another of our rooms the microwave broke they did come and ifx it but the screen on the balcony was broken when we arrived and it remained unrepaired allowing flies to.coem in. In general the staff we did encounter were pleasant. It is evident that management and ownership have changed and as they try to renovate it is understandable that there will be issues however in all our years we never encountered so many issues in one visit.

Another trip on the P'tit Train du Nord with a stop in St. Jovite. Martin and his Team took great care of us with a delicious dinner and a great breakfast to send us off on our way. Everything is predictable and professionally done.

On May 22, 2022, shortly after we had checked in to our absolutely beautiful room, we received a tornado warning in the area. Staff jumped into action, asking us to take safety precautions. After the heavy storm passed, most of the Laurentians lost power, rendering our weekend away null. We checked out the following morning since we couldn't safely use the hotel services. They provided us with a credit of just under half the cost of our two-day stay, which we didn't think too much of at the time. On June 15, 2023, I began communicating with the customer service team to figure out how to use our credit on a weekend stay. My mom and I finally had some time off, so we wanted to return to the hotel where our getaway was cut short. Their team said we could book again, but that they will only allocate a credit that was almost $100 less than the already-lower amount we were quoted when we had to check out early. When I asked for more information, the agent told me it was because Booking/Expedia takes a cut from their fees and that they had to compensate as a result. We rejected the credit, requested a reimbursement instead, and we have been since been ghosted. We are not responsable for the partnerships they use to fill their rooms. Ignoring our communications to finalize this transaction after not being able to provide any of the services we paid for and lost out on during an emergency situation, then cutting a bit off the top because they agreed to paying their partners, seems opportunistic.

Este es un hotel de paisaje del lago, la ubicación es muy buena, el cuarto es grande, el agua es la colina trasera, el paisaje es bonito. Vio también una pequeña manzana de manzanas en la puerta del hotel por la mañana. Las hojas rojas rojas alrededor del hotel son rojas, las hojas caen y son muy ricos. El hotel no está en la ciudad de la montaña de lago, es un lugar tranquilo en el círculo. Tres minutos de camino al otro lado de la carretera son las pequeñas ciudades de la montaña de Huanghu, donde hay comida y bebida y jugar. Si vives en la pequeña ciudad de Huanghu, puedes vivir aquí un día y un día en un hotel de la ciudad, así que el paisaje de la montaña del lago es agradable. Disfrutamos de la comida francesa en el hotel, la reproducción es pequeña y no se recomienda. Cuando quisiéramos pescar limpia, pero erróneamente en otros peces, el camarero lamentaba que podía volver a hacer un pescado, no lo dijimos. ¡Como resultado, el camarero nos dio el pago de esta comida, y le dimos un exceso de comisión, todos estaban muy felices. En general, el servicio de este hotel es muy satisfecho!

Hoteles en Mont Tremblant: Este hotel es muy limpio y bien mantenido. Nice piscina para familias. El personal es muy bueno - organizado y responsable. Las habitaciones están en buenas condiciones, limpias y cómodas. Excelentes camas. La cocina está equipada con cocina, cuchillo, placas y toallas, microondas, caldera, nevera y tostadora y cafetera. El restaurante StHubert está a la calle.

Our family of 5 just returned from a 5-night stay at the Sommet des Neiges. We stayed in a 3BR suite and very much appreciated the spaciousness of the suite. It was on the 1st floor facing the mountain and although some may find this to be a ”busy” view we absolutely loved opening up the draperies everyday to be right in the center of the hub of the action. Apres ski, it was fun to relax in the suite and watch skiers come down the mountain. In the evenings we enjoyed hearing people walk to and from the village. We were at the end of the hallway so had absolutely no noise issues with other guests next to us or above us. Our suite consisted of 3 bedrooms (1 King, 2 Queens, 1 Queen) and two full baths. It also had a fully stocked kitchen (we used only the fridge), a foyer large enough to spread out our shoes and ski boots, a small seating area for the living room and a dining table for 6. Everything was clean, well appointed. My only complaints were the small shower in master bath and the odd furniture - functional but mismatched. At check-in you can sign up for housekeeping services; I signed up for 2 days out of the 5 we were staying. Housekeeping service is very minimal but again, functional. The Sommet's location is its selling point; the ski rentals and lockers are right below the building, the express gondola is 10 steps away and turn a corner and you'll find yourself at the beginning of the village. There are no shortage of restaurant options and my children found riding the cabriolet to the bottom of the hill to be entertainment in and of itself. We will definitely return to the Sommet for its location truly can't be beat!