Tu alojamiento en Boucherville

El hotel está en una zona de gran calidad, pero no se encuentra en una zona de gran calidad. La entrada del hotel estaba cerrada y tuvo que navegar alrededor de las barreras de construcción para encontrar las puertas de registro temporales en la parte de atrás del hotel. No obstante, me informó que el desayuno caliente gratuito no estaba disponible y me dio un saco de papel marrón con un bagel, un pequeño jugo naranja y una taza de frutas. No me dijeron que era debido a la pandemia de la COVID, ni me dijeron que no hay servicio de habitación para más de 1 noches de estancias ... En la habitación, no había presión de agua venida de la cabeza del ducha y no había plato ni cuchara para poner el jabón y la ropa. No creo que me entiendan porque no se hizo nada. (Hablé ...Hablé inglés ...Estaban limitados en inglés, hablaban principalmente francés) Las cucharas suministradas son pequeñas y cuadradas. Hey también son muy suaves. Necesitaba 4-5 de estas cucharas para dormir. En la mañana intenté duchar de nuevo y todavía no hay presión. Me fui a mis reuniones de negocios ese día sin ducharme, pero antes de partir, hablé con el agente de la mesa delantera sobre las cuestiones de agua y esperaba que las arreglaran en el momento en que regresé a la habitación esa noche ... No hay nada, No había presión de agua. Envasé mis maletas y salió 1 día temprano. El hotel se negó a concederme una restitución por la 2ª noche, aunque no estaba dormido allí. Dijeron que tenía que darles 24 horas de aviso! La ubicación no es ideal, ya que no hay restaurante en el lugar. Así que tuve un desayuno frío en un bolsillo y no ducha antes de unas pocas reuniones de negocios muy importantes. Muy desilusionante estadía en Comfort Inn. Mi empresa se quedará en otro lugar desde ahora cuando viaja a Quebec.

I had a family event to attend and was in Boucherville for only one night. Everything just worked well for my needs. Great staff, great room and great location. Although brief, my stay was very pleasant. I would highly recommend this as a hotel.

El hotel es bueno.

We stayed at the hotel October 14-15, 2023. The hotel experienced a power outage that resulted in us not having power for 13 of the 16 hours we were guests. The power went out at ~10pm when we were still awake, we woke up at midnight because our room was very warm due to the air condition being out as a result of the power still being out. When we spoke with the front desk staff, the staff member did not share our concern and said someone would be coming in the morning to deal with an electrical issue. We explained since the outage was localized to our side of the hotel on the first floor, we thought the problem was a breaker that literally just needed to be switched off and on again. We were told no staff member on site had a key to the breaker room, which is a concern in case of emergency. We felt like we were held hostage in our room because the staff member also told us that if we left the room locked (we'd propped the door open to go talk to them), we might not be able to get back in, since there's no manual way to open the door if the key pad is not working. We couldn't leave because we couldn't pack in the dark. We also couldn't do anything in our room due to the power outage and were unable to sleep because the room was so hot without A.C., we sat in the dark for hours. Finally, the breakfast at the hotel was awful. The dishes were dirty, the cream for the coffee expired and became all chunky when poured in, and my wife got sick from what she ate. When we explained the above at checkout, we were informed that the front desk staff couldn't do anything about the above issues and were unable to compensate us for the very poor experience. The staff took no initiative at all to try and contact a manager or come up with any solutions. When we asked to speak to a manager, they took our information and told us that management would reach out. No manger contacted us, despite our repeated attempts to contact them by phone and email. We reached out to both the Sales Manager (Sabra) and the General Manager (Lucie Bergeron) repeatedly, as well as the general email for the hotel and received no reply. Over two months later, through our persistence, we were put through to Sabra Rezigue who was quite rude and was in a hurry to get us off the phone. Sabra said that our multiple emails had ended up in her spam folder and she did not receive them (despite our cc'ing multiple emails at the hotel). She did not have any good explanation for staff that were successfully emailed not making any attempt to contact us back or forward our complaint to a manager. She attempted to blame Hydro Quebec for the power outage despite our explaining that the problem was only in our wing of the hotel and the rest of the hotel had power. Ultimately, Sabra told us that she had to deal with another client and cut the call short. We were not contacted by Sabra again despite her assurance that she would get back to us same day and were only compensated a refund of half t

En la carretera junto a Walmart, el hotel es muy nuevo, muy claro, el servidor tiene un educado, tiene un coche de coche, una habitación grande, hay cafetera y microondas y una chimenea. Puede caminar a Walmart. El desayuno está bien, buena comida.

the hotel dose not have any amenities. no good tv and no water (bottle of water) to drink.

La habitación es limpia y limpia, se reserva dos días y se pondrá a disposición en el día siguiente. La ubicación del hotel es un poco lejana, es adecuada para un pequeño compañero de viaje, el estacionamiento es gratuito.

muy agradable y limpio como un buen viaje de trabajo