Tu alojamiento en Burleigh Heads

Misleading. I paid for a Superior Ocean View and was desperately needing a holiday. The balcony faced the western road and the building next door. It was unusable and unpleasant. The ocean was ‘viewed’ through the side window! That’s all fine if that’s what you pay for but this unit was the same price as those apartments with a balcony facing the ocean, which I was told you have to request and can’t be guaranteed. If I had known, I would not have stayed here. Burleigh is beautiful. Stay somewhere else.

They need to stop false advertising this accommodation- there is NOTHING luxury about this apartment complex as stated on the dated sign out the front or the images on websites. Our room ( 12) was on the 4th floor. Furniture old fashioned- However in saying that the kitchen was updated white & fresh & the apartment was clean & the views of beach great. We were a family of 4 - 2 adults & 2 teens. They do not provide face cloths. This really irritated us as this is the first time ever we have not been given face cloths or hand towels at any accommodation. As we were from NZ we had to go buy extra towels. Cold showers. Every day one of us had cold showers as the hot water ran out quickly. The wifi was absolutely terrible, the first day we were given a replacement router ( thanks for that) However it was still very bad & very inconsistent so if you are from overseas I suggest you buy extra data. Small bedrooms , small bathrooms. Main entrance feels & looks a bit depressing & dated. , surely it’s not too much to put a face cloth , an xtra dishwash, wash sachet into each apartment. This is our 5th visit to the Gold Coast over the years , unfortunately our Least favourite accommodation BUT we also are very aware of how tough it’s been over the past 2 years with covid , however it’s the little things that count , the lady on reception is rude & blunt however her husband was very pleasant to deal with . As business owners I totally get that some days you are tired & over it which we understand. We would not recommend for the price & suggest that you look elsewhere . It’s not bad but nor is it quite good enough- but It’s only our opinion & as we all are aware all apartments are privately owned so can vary .