SpringHill Suites Cincinnati Midtown

Very pleasant quit hotel This was a very quiet clean hotel and comfortable. There was a few hairs in the shower they I cleaned out but other than that , it was clean and nest and comfortable. Staff was helpful and accommodating and breakfast was kept stocked and was decent. Coffee was very tasty

Thumbs up The staff was very friendly easy check in, plenty of parking, close to downtown and restaurants. The room was clean and comfortable. Fluffy pillows, clean sheets and towels. Complimentary breakfast was really good.

Pros: good shower Cons: iron broken, door handle broke off, shower door didn’t close (caught on carpet), couch was dirty, carpet was dirty, air conditioner barely cooled off the room, refrigerator was warm, wrong keys provided, this place needs some serious upkeep, it’s like NOTHING is maintenanced (room 218)

Noise complaint The stay was good other than the fact that other customers had no respect for other people staying there. We stayed on 4th floor and had to listen to people talking loudly in the hall and letting children run and scream down the hall til 1:30am before someone said something to them about going to their rooms and being quiet and respectful of others.

STAFF: Very friendly, enthusiastic, and willing to help. PRICE: Reasonable LOCATION: You will need a car to get to anywhwere from the hotel. CLEAN: The swimming pool was filthy so were many of the common areas. A real let down.

Great Service but Makeover needed Outdated, needs overhaul. Cracked sinks, linen that I believe should be white but stained yellow. AC that can't keep up with the summer heat. Our room we dropped AC to 60 and still so hot. We ended up having to have a box fan in the room for entire stay. With all that said, with all the times I went to the front Desk their assistant Manager, Laura was amazing in trying to accommodate. She was warm, caring and understood, tried her best without attitude or negativity with every issue brough to her. This why for service I gave that area 5 stars. The gym, now one cleans the cardio equipment. My entire stay you could see sweat drip marks on the treadmills, just gross. Vents in same gym filled with dust.