Tu alojamiento en Ciampino

Splendida location, colazione ottima e super abbondante. Siamo arrivati oltre l’orario limite per il check-in ma avvisati tempestivamente si sono messi a disposizione per trovare la soluzione. Peccato non sia disponibile un servizio ristorazione perché con la terrazza e lo spazio all’aperto ma anche la sala interna col camino, renderebbero l’esperienza davvero fantastica. Direi che lascio questa come unica opzione per essere perfetti.

We are currently on a 5 week trip around Europe, and have been staying at accomodation that advertises similar processes and facilities throughout. This is by far the worst place we have stayed and the only time I have ever had to request a room change (or even report a problem) to reception. We arrived in the evening and found that our room (suite 24) was very hot. We couldn’t figure out how to use the thermostat on the wall so asked at reception for some help. After a while the lady from reception arrived and also couldn’t figure out how to turn down the temperature. We also asked for an additional pillow each as the one we had been provided was very flat. When the receptionist arrived she agreed it was hot, and that she couldn’t hear the air conditioning working. After some troubleshooting she was unable to fix the problem, and left to go and contact her manager, and never came back. I went down to reception a little later to follow up, but it was closed for the night and nobody would answer the phone. We had to sleep with the window and door open for the first night, because the temperature continued to rise. Unfortunately this meant our sleep was disturbed by the very loud planes flying to/from the nearby airport. My partner went to shower and found that within a few minutes water was overflowing from the shower tray, as the drain appeared to be blocked. We also had constant issues with WiFi connectivity. It took several minutes to load the results of a google search, and I was unable to purchase a train ticket online for over 30 minutes due to the poor internet speeds. Streaming was out of the question. To make things worse there was only 1 bar of cell phone signal in our room, so using mobile data was also proving difficult. We had to catch a train in to Rome early the next morning and nobody (other than than serving breakfast) was at reception when we left, so we messaged them and asked them to follow up and fix the problems we had discovered, or change us to a different room. A few hours later we got a reply informing us that the air conditioning for the building had been disabled as they had decided it was cold enough at night to turn on the radiators. This meant that no guests had the ability to control the temperature of their individual suites. We asked for our air conditioning to be turned on or to receive compensation for this advertised feature not being available, but this request was declined. Our request for the internet to be fixed was also unsuccessful, with the only advice being “It’s fine, just reconnect” which failed to help. I completed an internet speed test which only could capture a speed of 3mbpd. We regret booking this accomodation. On both nights we were very hot and uncomfortable. I haven’t even mentioned the fact that our bed creaked loudly with the slightest movement. I would not recommend La Villetta Suite to anyone.

Muy satisfactorio. La ubicación es buena, el precio es alto y está cerca de la estación de tren. Está a 7 minutos a pie. También es conveniente ir a Roma.

Con mi esposa hemos estado 3 noches, del 23 al 26 de noviembre de 2021 Camera esencial, limpia y calentada, baño amplio y accesorio con productos y toallas limpias todos los días. Desayuno en italiano bueno y abundante. Personal cordial disponible y sonriente (no siempre fácil de encontrar ). Danilo fue muy amable y atento en buscar una solución rápida a nuestra petición particular. Consejo y quien quiere pasar unos días en paz, a dos pasos de todo pero lejos del caos.

Ho soggiornato 3 giorni fa con mio marito in questo b&b;la stanza era una mansardata piccola, con un bagno a dir poco minuscolo, senza bidet, siamo in Italia!!!La pulizia era buona quando siamo arrivati, ma poi nei 2 giorni non e stata rifatta.La chiave della stanza va lasciata obbligatoriamente in loco, in una casetta apposita, ma che rimane aperta e quindi volendo tutti la posso prendere; non ce l wi.fi. La colazione e inclusa ma praticamente inesistente, infatti il secondo giorno l abbiamo fatta al bar. La posizione e fuori dal raccordo anulare, quindi se non si va con un mezzo proprio e molto lontano arrivare in centro, e anche con quello (noi eravamo in scooter) ci vuole un bel po di tempo, visto il traffico. La persona che c era in loco, si e limitata a darci la chiave,2 striminzite informazioni e basta. Sicuramente non ci tornerei.

Qué lugar tan maravilloso para alojarse, muy tranquilo y relajante con un personal dispuesto a ayudarle. El personal fue lo que realmente hizo que el ambiente fuera tan acogedor. La persona de recepción que marcó la diferencia fue Perla, cuyo gran conocimiento sobre Roma y el sistema de metro, un trabajo bien hecho. En el comedor estaba Laura, fue muy amable y feliz con su trabajo, lo que hizo que los huéspedes estuvieran muy contentos con su entorno. Muchas gracias Laura. Luego estaba el trabajador Ciprian siempre con una sonrisa y feliz de verte. ¡¡¡Nuestra experiencia en Deuropa fue una que nos gustaría volver a vivir!!!!!