New Century Resort Qiandao Lake Hangzhou

Very local. The staff at the buffet was very friendly, however there aren’t many options for foreigners for breakfast and dinner, but that’s the case in the whole town. NOT for a couple with no children, unless it’s off holiday season, then it’s perfect for a 2-3 days getaway. Holiday season it’s too noisy.

This is a great family hotel and is very well situated to the town center. We booked a family suit with three beds and the room was perfect. The whole hotel was clean, maybe becoming a bit dated, but not at all bad. The pool was really nice for the children although I remain puzzled at to why there are not so many places to sit eg Sun loungers or chairs….. there are only six loungers? Also there are some lovely positioned umbrella tables around the gardens, but with no chairs? The food is average and after trying we opted to eat out in the local town and some international hotels. All being said this is a fair priced hotel in a good location with a great pool and I would recommend it. What really makes this hotel is the staff will go out of their way to help you. I big shout out to 张静怡, who kindly greeted us upon arrival and kept in touch with us during our stay to ensure things were ok, 张静怡 even gave us a small food gift on departure….. she truly understands customer satisfaction. Well done

Good hotel

酒店設施有點來了，但是服務非常在線，小朋友玩的超級開心，工作人員對待小朋友很友好，自助早餐也還可以，前台入住時有小姐姐加了微信讓有問題隨時聯繫，接待我們的叫歲歲非常熱心，千島湖魚頭湯是真的很美味呀！

入住千島湖開元度假村的這趟旅程，像被無數温柔的小細節串成了一串閃光的項鍊，尤其幾個和孩子相關的瞬間，讓全家都覺得暖意融融。 推開客房門時，最先吸引孩子目光的是床邊，是保潔員童阿姨準備的——一條雪白毛巾被巧思疊成了個小女孩，圓圓的臉蛋用紅繩做了腮紅，手裡還“捏”着片綠葉形狀的卡片，女兒一眼就喊：“媽媽你看，是和我一樣的小女生！”她抱着這個毛巾小人兒看了又看，睡前還非要放在枕邊當“小夥伴”，那份童真的歡喜，比任何風景都動人。 另外感謝負責我們房間的小管家希希，簡直是孩子的“隱形守護者”。剛入住時她陪我們進房，看到女兒盯着毛巾小人笑，轉身就從口袋裡掏出個粉色的小兔子玩偶，“這個送給小公主，和毛巾娃娃做伴呀”。女兒立刻把小兔子抱在懷裡，之後的幾天走到哪都帶着，成了旅途中最親密的“小旅伴”。 酒店的貼心還藏在日常的煙火氣裏。每天傍晚回到酒店，大堂桌上總擺着一大壺冰鎮檸檬水，檸檬片泡得恰到好處，酸甜清爽，孩子跑了一天渴得厲害，捧着杯子能喝一大杯。更沒想到的是，管家提醒臨睡前還會有夜宵——白粥或者綠豆湯，女兒平時不愛吃甜，那天卻捧着碗説“比家裡的好吃”。希希管家讓人覺得踏實又暖心。 走出房間，推窗就是千島湖的碧波蕩漾，可比起這湖光山色，更讓人記掛的是那些帶着温度的瞬間：毛巾疊成的小女孩、粉色的玩具、酸甜的檸檬水、温熱的夜宵……它們像一顆顆小石子，在記憶裏漾開一圈圈温柔的漣漪，讓這趟親子之旅變得格外珍貴。

這是第N次入住千島湖開元啦！前台又碰到了賓客主任丫丫，她還是那麼的熱情，對酒店的活動項目作了詳細的介紹，並對早餐時間提出了合理的建議，入住期間也實時跟進，提供方便。還要感謝客房的樑阿姨，特地將毛巾做了個🦚孔雀，並結合我們的貓咪抱枕，做了四目對視你我“放電”的熱辣造型。三天兩晚，酒店內遊玩項目豐富多彩，還玩不過來。期待再次入住。