Usuario invitado
14 de julio de 2025
We booked the presidential suite for over $4,000, expecting a luxurious, high-end experience. What we got was a cheap, poorly thought-out room in a hotel that clearly was not ready to open its doors. From the second we checked in, everything felt off. We tried calling the front desk multiple times and sat on hold for over 15 minutes—no human ever answered, just an AI loop. For a suite at this price point, that is unacceptable. The room itself? Embarrassing. No mini bar, not even basic drinks or amenities. The AC shuts off every time the door opens, making the temperature impossible to regulate. And when the door is shut, there’s a constant high-pitched whistling sound. We couldn’t even relax for five minutes. It felt like a rushed, unfinished property with no attention to detail. Cheap construction masked in “luxury” pricing. We checked in and immediately checked out. This was a complete waste of money, and a major disappointment. Until this hotel gets its act together—and finishes its rooms properly—it shouldn’t be taking reservations, let alone charging presidential suite prices. You’ve been warned.
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