The Regalia Munnar

We had a wonderful stay at this Airbnb in Munnar — it was everything we hoped for and more. I traveled with my husband and sister, who is a cheerful, able young girl and uses a wheelchair. Naturally, I was quite anxious at first, given Munnar’s hilly terrain. But to our surprise and relief, the hosts had ensured excellent accessibility. As they had mentioned, about 85% of the space was wheelchair-friendly with proper ramps, and they went above and beyond to help us navigate the rest. The hospitality was exceptional. The team was always just a call away and readily available to assist us — especially when it came to helping my sister move around inside the property. They made us feel so cared for and supported throughout our stay. The food deserves a special mention. From the flavorful tea to the delicious snacks and well-prepared meals — everything was top-notch. Though the food was on the expensive side, it was absolutely worth it, considering the quality and the warmth with which it was served. You could feel the genuine hospitality in every interaction. The space itself was clean, cozy, and well-maintained. The rooms were comfortable, the bathrooms were spotless, and everything was exactly as described. We even had a lovely family movie night, which made our time there even more special. A special shoutout to Dawn, who managed everything with such grace and attentiveness. My mother, too, had a wonderful time and truly appreciated the peaceful and welcoming environment. Thank you so much to the entire team for making our trip so memorable. We left with full hearts and hope to return again soon!

It was a nice experience staying there. Breakfast was good. Good mountain views ... silent place to stay ...and proper care of sanitation was taken by the staff... Staff service was good. Nice place to stay.

Our stay at this hotel was quite disappointing. The room was too small, and the bathroom was in terrible condition. Despite being promised hot water at check-in, we struggled to get it properly. The TV in our room was not working, which added to the inconvenience. Additionally, the restaurant's pricing was quite high, making dining there an expensive option. On a positive note, the housekeeping staff was very professional, responding promptly whenever we needed assistance. Their service was the only highlight of our stay. Overall, our experience did not match our expectations, and there are several areas where the hotel needs improvement.