Best Western Chilworth Manor Hotel

Lovely hotel, beautiful grounds. Feels like you're well outside Southampton but are only 15 mins away. (Daughter in Uni there) Room was nice, we had exec but this isn't worth it to me. It only gives you a better coffee machine and we weren't in the room enough to use it. Save the £20. No lifts so cases up to the third floor was a bit of a pain. If you're waiting for a ferry and have lots of cases then this could be an issue. We saw a few people struggle with this. Breakfast was good, staff very friendly. We didn't eat there in the evening, burgers and chips sort of menu but the nearby pub, Chilworth Arms was really good. The pool is great, small (16m) but very nice with jacuzzi, steam and sauna. Towels provided. Staff very friendly. Pool surrounding has quite slippery tiles though. Leisure facility is a bit away from the hotel, only 300 hundred meters from the hotel front but enough to need an umbrella if raining. All in all, a good value pleasant hotel. Much cheaper than Leonardo's in Soton and still close to Uni etc.

We arrived at the hotel was given our room and when we walked in it had not been cleaned we complained to reception, they had no cleaners to do it so we had to wait 45mins for other staff to do it. The reception manager apologised and gave us a free drink but this is not what we expected from a well known company completely ruined our relaxing day.

Lovely place. Lovely grounds. Very clean pool. Sauna and steam room. Very friendly staff. Rooms were very clean and the bed very comfortable. We had a very comfortable and stress free night.

Beautiful grounds! The entrance to the hotel is amazing. It’s in a fantastic setting, lovely to walk around the grounds aha explore. The room is slightly dated in comparison to other hotels, however the bed is comfy and you have a tv and hot drink facilities. Pool, jacuzzi and steam room were a nice touch.

Visited for one night room was ok not like ones in the photos very old fashion while photos showed more modern rooms

There are lovely garden , You can spent a day with children car is nesssary Very far to anywhere

We wanted a central base to explore the local area and the New Forest for which this is a good location. The stay included breakfast and it was nicely setup with plenty of daily choices and the morning staff were very helpful and friendly. There are plenty of cold and warm options and as much tea or coffee as you like. The bar area is on too but rather expensive on the drinks pricing. Some of the bar food options were very nice too especially the fish and chips at £19 a meal. There is a lot of car parking around the hotel but very limited in disabled spaces and not very spacious bays either. With mobility issues on three of the four nights there were non disabled displaying vehicles parked in the spaces. I did mention to reception but they seemed little interested and do nothing to enforce it. That makes it very difficult for those of us less mobile especially when you’re forced to park in the overflow parking which is a good and painful walk to get to the hotel. We had an executive room 14 booked, to be honest I don’t know what was executive about it?? The carpet and room decor both need urgent renovation. The shower needs to be cleaned as it overflows onto the bathroom floor perhaps because the drain is blocked. The bed on a plus was comfortable, the room lacks any executive offering such a small fridge or complimentary water and biscuits. I appreciate it is an old Manor House but it is not hard to renovate/redecorate and modernise it and please do more about the lack of disability car parking and kindly enforce it.

Wow. Visited 30/31st August 2024. For the price we paid we didn’t expect ⭐️⭐️⭐️⭐️⭐️ but there are certain standards we did expect like the PAT testing of electrical appliances to be up to date (see pic below dated renewal of PAT test June 24!) Rust on shower rail and inside the bath (again see pics below) signage for the entrance is tiny and we spent 15 mins driving around the campus so be warned and parking was a nightmare also! . Restaurant is fairly expensive and situated on a main walkway to the rooms so we didn’t bother eating there popped the a lovely pub down the road instead and had a lovely meal. We wouldn’t personally stay there again and thankfully I wasn’t electrocuted drying my hair!! ⚡️