Namkhong Guesthouse and Resort

此次入住體驗極差，完全不符合預期，具體問題如下： 1. 隔音效果堪憂：昨晚深夜被房間內的老鼠驚擾，無法安睡；同時能清晰聽到隔壁客人的呼嚕聲，毫無私隱感可言，嚴重影響休息質量。 2. 基礎設施故障：公用浴室共三間，其中兩間無法提供熱水，洗漱極為不便；房間內無線網絡信號極弱，基本無法正常使用，給辦公和娛樂帶來極大困擾；房間內有蚊子出沒，叮咬影響休息。 3. 服務響應敷衍：發現問題後第一時間告知前台，希望能得到妥善處理或至少是合理迴應，但前台既未表達歉意，也未採取有效解決措施，僅提供了一盤蚊香草草了事，完全無視客人的實際需求和糟糕體驗，服務態度令人失望。 作為付費入住的消費者，未能獲得基本的舒適居住環境和應有的服務保障，此次體驗非常糟糕，不建議其他遊客選擇這家旅舍。 My stay at this hostel was extremely disappointing and far below expectations. Here are the specific issues: 1. Poor sound insulation: I was woken up by a mouse in the room late last night, making it impossible to sleep peacefully. Meanwhile, I could clearly hear the snoring from the neighboring room, with no sense of privacy at all, which seriously affected the quality of rest. 2. Faulty infrastructure: Among the three public bathrooms, two failed to provide hot water, causing great inconvenience for washing. The Wi-Fi signal in the room was extremely weak and basically unusable, bringing significant trouble to work and entertainment. Additionally, there were mosquitoes in the room, and their bites disturbed my rest. 3. Perfunctory service response: I reported the problems to the front desk immediately after discovering them, hoping for a proper solution or at least a reasonable response. However, the front desk neither apologized nor took effective measures to address the issues, only providing a plate of mosquito coils to dismiss me. They completely ignored the guest’s actual needs and terrible experience, and the service attitude was very disappointing. As a paying customer, I failed to obtain a basic comfortable living environment and the due service guarantee. This stay was extremely unpleasant, and I do not recommend this hostel to other travelers.

環境好，帶游泳池，員工友善

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Namkhong resort is such a nice place, located next to the main road but quiet and peaceful atmospheres all-over the property. The room was really comfortable, completely made out of wood, big spaces and good patio. Toilets here were shared, clean and numerous. Just behind the wooden huts you will find a big swimming pool, that time was clean and just perfect!

Ok for $8 a night it worked. It was clean, but pretty barren. Cement floors, no heat so it was very cold in January. Bathroom was just screened in so even colder. Friendly staff, and right across from a 7-11 store for last minute needs. Room wasn't that big, but you get what you pay for.

It was a very basic room with very little going for it. Hard to find a powerpoint for charging. The bathroom was outside which in itself was lovely however, after showering there was water all over the floor which could cause someone to slip. It rained when i was there are there was water everywhere. Had to go out for breakfast.