David H
3 de marzo de 2024
We booked online for one night, good price. Checked in March 2, 2024 - warm winter day, soon to turn colder. Were assigned room 202 - opened door to sauna heat - unit under winter was blasting warm air - likely 100 F in room. Called desk, very nice, understanding housekeeping manager responded and tried her best to get system to cool off - unsuccessfully. We were transferred to room 225 - same condition - same prompt, professional response, same result. But, as we could open window, we asked that HVAC be turned off, which she did. We slept sufficiently warm, until sunrise. Room was too cold - tried turning heat on, unsuccessfully. Advised front desk that HVAC non-functional. She said they were totally aware, but she only works here.
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