Extended Stay America Suites - Philadelphia - Cherry Hill

The staff is very friendly and helpful. Julez is exceptionally helpful and he is a computer wizard . Everything in the room works. If a problem occurs they fix it immediately . The facility is well kept inside and out the laundry room is very clean and functional.

I enjoyed my stay and they were great with my one daughter. Taking time to say hello and get a smile out of her was excellent. Next trip might stay closer to Philadelphia as this one said Philadelphia but got to experience New Jersey some of and the driving

Stayed with a friend and it was a nice place. Luckily the weather was good and we drove over to see Philly things that we wanted to do. Hotel was a good spot for our quick trip. We got to the city in about 20 minutes but had to find parking with is not the best in the city. We then used a garage and felt we paid way too much. Next time we might just do a Lyft.

Quick stop on our way to NYC. Decent hotel, corny breakfast just muffins coffee bars but decent. Drive near Cherry Hill Mall which we went to for shopping Highways in NJ are crazy but we managed might stay on our way back home

This place is gross. Do not stay here. The entry way smells like urine, and the rooms smell of cigarette smoke. The hallways are dingy, not maintained, and look creepy. I regret booking this place :(!!

Where do I BEGIN?????????? I would like to write a nice long message about the new manager Christian staas!!!!! He was and is a horrible manager… that job isn’t his cup of tea, he don’t handle stress well AT ALL and is extremely RUDE to guest, mainly myself!!!!! To start, He viciously and verbally attacked me, from the first day I got there to the day he found out I reported him. Then, cuts me off twice when I needed to speak to him in regards to a situation at a different extended-stay in Mount Laurel. He then lied on me to the police and said that I was being aggressive when asked me to speak but then decided he didn’t want to hear what I had to say. First of all, he contacted the police and said that I was aggressive, and didn’t want me there. This situation has caused great stress and anxiety because Christian Staas, GM, doesn’t know how to speak to people correctly. I don’t have any kids…I work full-time… I have no pets…no significant other staying with me. it’s just myself and I paid my rent on time each week and this is the thanks that I had to encounter with him as a general manager. Disgusting!!!!! Respect is respect! I understand he’s the general manager but he also needs to learn how to speak to people. He’s been speaking to me inappropriately since the day I signed into extended stay America in Cherry Hill. I didn’t tollerate it then and I didn’t tollerate it today, as there was an entire scene in the lobby. I felt as though Christian as a general manager retaliated against me because I reported him to corporate. It’s like when he saw me, he immediately snapped. I came to this location with nowhere to stay for the time being due to a job that will most likely have me relocate to a different state. I never expected at all to be staying here at the extended stay. He then immediately canceled my reservation after contacting the cops and told me that I am no longer welcomed. Actually before he contacted the police…as I walked in to the extended stay around 12 PM, after verbally attacking me.. he told me then before I could even finish telling him what I wanted to tell him …that my stay is until March 8 and after March 8 I am no longer welcome at the facility. I was told by employees who currently work there that he’s been rude to not just myself but they’ve also encountered off situations. He is the only individual I’ve ever had an encounter with. I didn’t have to worry about anybody else being unpolite or disrespectful other than himself. Everyone else treated me with respect except for him! He’s been rude and disrespectful since the beginning of time. I want to make sure that this review is seen by all individuals who views this website looking for an honest response when renting here! It’s not fair that you have to be abused in a manner like this by upper management and then lied on and then placed on a DNR list for no apparent reason. Again, this has caused me stress like none other and therefore my goal is to make sure that not only

This place should let you stay for FREE, but on the other hand THEY COULDN"T PAY ME TO STAY THERE AGAIN!! We got an extended stay room with a pullout couch bed -- (My WIfe had a broke leg and needed the whole bed to sleep on so I opted out for the cheaper room with a pull out couch bed) -- We pulled the bed out and the WHITE SHEETS had NASTY DRY BLOOD STAINS All Over it that soaked into the mattress!!! It was all in just the right places (IF YOU KNOW WHAT I MEAN) I went to the front desk and the person in charge said there was nothing they could do about it and would have to talk to the manager the next morning ((IN THE MIDDLE OF THE WINTER)) We packed our goods up and head out and had to file a claim with our credit card company for a full refund --- it took 90 days to recieve a refund... NEVER AGAIN -- This is the nastiest place Ive ever stepped foot in!

I have been here a few months with plans to be here a year or longer & I must say this place is amazing! The staff is so welcoming. Amanda is a fantastic GM who goes above & beyond to make your stay comfortable. Krysta is so friendly & very helpful. Her energy is so positive & always has a smile on her face. Felicia is very kind & sweet. Jermaine has a very outgoing personality and is great to speak with always in a good mood. It's great to stay at a place long term where they make you feel at home. The rooms are perfect with the kitchen and enough space to be comfortable for any length of stay. The building is extremely clean & the rokms are updated. The location is convenient to all the local stores & restaurants. Even though it sits between 2 highways you hear nothing. One thing that I feel is important is finding a place that doesn't smell like cigarettes and ****. I have not had to smell that my entire time here. It's pet friendly if you need to travel with a furry buddy. However I have never heard any noise as far as barking so that's a good thing. Also the place doesn't smell like animals. Without a doubt I would most certainly recommend staying here you won't be disappointed. It's great if your staying solo or with a family.

We stayed here for one night. Any longer would have been unbearable. The room was smelly and filthy. We had to clean the entire room and febrezed the place to make it tolerable. The shower had someone else’s hair in it which was more than disgusting. The elevator was filthy and sketchy. The furniture in the lobby is worn and the pleather is cracked. At the reception desks you are being recorded as it flashes across the monitor. There appeared to be some “working girls” staying there (based in attire). They advertise breakfast included. This consists of coffee, instant hot chocolate, and instant oatmeal. I would avoid this place at all cost.