Aprilis
21 de abril de 2025
I stayed at this hotel during a trip to Chengdu, and it was an extremely disappointing experience. Shortly after the stay, I developed numerous red, itchy welts on my legs. These bites were not from mosquitoes — I live in a tropical country where mosquitoes are common, and I’ve never experienced such persistent, intense itching that lasted more than a week and continued to get worse.
My husband, who stayed in the same room, did not have visible bites but developed unusual skin dryness and itching, which also began after we left the hotel. These are classic signs of bedbug exposure.
We raised the issue with Trip.com, but the hotel simply dismissed it as “mosquito bites” — this is completely unacceptable. No accountability, no investigation, and no concern for guest health or hygiene. If the hotel can’t even acknowledge the possibility of bedbugs, how will they ever improve?
I do not recommend this hotel, and I hope other travelers take this seriously before booking.
本人来自常年有蚊虫的热带国家,从未被“蚊子”咬成这样。本次经历严重是臭虫叮咬,Trip.com回复我们说:“酒店说我们是被蚊子咬。”就这样酒店推卸责任,毫无诚意处理问题。提醒后来的旅客三思!
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