Usuario invitado
31 de enero de 2023
We've stayed here often on trips from Rochester to NYC. The staff are always very friendly and helpful, and the rooms have generally been very clean. Most things work, and the wi-fi is quite usable. But maintenance has ticked downward over the years, and our latest stay was an example. To access the building via the exterior door near our room, you have to swipe your key card. Well, the reader didn't work. When I went to the front desk, the clerk said that several other people had complained and that she had put a call in. This was around 3 pm. When we returned from dinner, it still wasn't working. Now, the clerk came around to let us in both times, promptly and without complaint, but this is not the kind of problem that should be left unfixed for hours. Add the hairball that floated up from the drain when we turned on the water in the tub, and we wonder if this place is in danger of going over the line from "budget" to "avoid". There are a lot of budget hotels in Binghamton; most are low-rated, and this is one of the better ones, as well as one of the lowest-priced. But, it's not going to take much more decline to force us to cross it off of our list.
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