Hotel Clemons

Charged me 250.00 for smoking fee and I 100% did not smoke inside the unit. I enjoyed my stay on Aug 16, 2024 until I was hit with a smoking fee that I absolutely did not smoke inside this beautiful apartment. It’s one thing to be a smoker and leave behind your smoking utensils vs actually lighting up and causing smell and violating the non-smoking rule. I refuse to allow this establishment to get away with causing me a 250.00 fee that I now have to pay my credit card company. Management will not call me back reply to emails and they are liers. They’re basically stealing money from me and they are not professional enough to handle this in the right manner. Yeah, won’t be going back here. An establishment can’t survive without their guest, and guest happiness and satisfaction. Everything else was great but management gets a 1 star. Don’t stay here.

You feel like you’re walking into your home when you arrive. The apartment style rooms are awesome, and great for families and groups. Gary, the manager, is so welcoming and helpful! Chloe (at the desk) was always quick to reply when we needed help. Will be back!

Absolutely loved my stay. If you are looking for a loft style apartment that is fully furnished, I can’t recommend this enough. The staff was very friendly, the rooms were spacious with huge windows, and very clean. There are plenty of walkable restaurants and a quick walk to Rias convenient store for drinks/snacks. The Tivoli is right behind the hotel in the same block. The only negative thing is that there is no free parking. The best option is citi parking garage across the street which cost $20 per night. Even with that, I still give this place 5 stars.

This hotel is amazing! The beds are comfy and everything was clean. The staff was very friendly and checkin was probably the fastest I have ever seen at a hotel. I love that they use door codes instead of cards that I have to keep up with. The design is amazing and the location was great. Our family had so much space and the kids loved it. We will definitely be coming back again for a longer trip. It is perfect!

The location was very easy to navigate, parking was close. The rooms were extremely spacious and well furnished. The beds and pillows were the most comfortable I have slept in quite some time. I would definitely recommend staying at the hotel.

Although we did have an issue with housekeeping upon arrival (small white capsule of white powder near under the 2nd bedroom bed which was my teen’s room & a stained towel) everything was amazing. The housekeeping manager came to my room and was very concerned and addressed it promptly. They did another clean the next time we left and provided all new linens which wasn’t necessary but appreciated. Rooms were spacious - we had a 2 bed, 2 bath. We had a corner room and had awesome views of the church, Westin, and mountains. The natural light was amazing with the high ceilings. We stayed 5 nights, 6 days. Having a full kitchen, our own rooms, dining room, living room made for a very comfortable stay. We were able to cook several meals to break up eating out every meal which was nice. (Salt and pepper is provided but our shakers were empty so we borrowed from another room of our group.) They also provide a coffee pot, coffee, filters, various sweeteners and creamer. Anything provided in room will be replaced upon request (spray cleaner, paper towels, sponges, dish soap, detergent, and all self care items - shampoo, conditioner, body wash, lotion, hand soap). Trash was picked up upon request immediately outside your door and trash bags were also provided. Some rooms have ice makers, others do not. We had a huge French door stainless fridge (seemed brand new) but no ice maker. Bags of ice were provided upon request. We were traveling with our softball team and the girls loved the ping pong in rooms, lobby, pool table in lobby and other games. I would 100% stay here again and will do so if I end up in Chattanooga again. Lots of great restaurants in walking distance. Amazing taco spot across the street and some cute shops! Staff was beyond friendly and helpful! Totally went above and beyond!

Comfortable, clean and home-like rooms. Friendly staff and great lobby. Location of hotel is a perfect spot for walking to all of the downtown attractions and restaurants. We highly recommend Hotel Clemons and the following Chattanooga attractions: The aquarium, IMAX, Hunter Art Museum, Ruby Falls, the Lookout Baseball games, Tennessee Valley Railroad, the numerous National Parks and Battlefields!

This was an absolutely beautiful and unique place to stay. Cool decor and great location. Several restaurants and places to drink with in steps of the hotel and the on property bar “Victrola” has a nice vibe. The reception team was top notch and very accommodating. I definitely will stay here again. Only thing not top notch was parking. There is no on property parking but it is very close (2 min or less) walk to a parking garage from the front doors.

So Hotel Clemons is the only place we stay in Chattanooga. We visit often from Nashville and you cannot beat the location, design, and unbelievably comfortable beds and outstandingly spacious rooms. It is our favorite. And let’s talk about Jake. You’ll see him behind the bar making craft cocktails or perhaps at the front desk taking care of guests needs. Let me just say that not only is he delightfully friendly but he continuously goes out of his way to make an incredible guest experience. He goes above and beyond - you can tell that he honestly cares and that means everything. Stay at this fabulous spot and make sure to get a 2 bedroom suite with the classic wooden ping pong table in it!!! Thank you Jake and Hotel Clemons for always knocking it out of the park