Juliann S
23 de junio de 2024
Although we did have an issue with housekeeping upon arrival (small white capsule of white powder near under the 2nd bedroom bed which was my teen’s room & a stained towel) everything was amazing. The housekeeping manager came to my room and was very concerned and addressed it promptly. They did another clean the next time we left and provided all new linens which wasn’t necessary but appreciated. Rooms were spacious - we had a 2 bed, 2 bath. We had a corner room and had awesome views of the church, Westin, and mountains. The natural light was amazing with the high ceilings. We stayed 5 nights, 6 days. Having a full kitchen, our own rooms, dining room, living room made for a very comfortable stay. We were able to cook several meals to break up eating out every meal which was nice. (Salt and pepper is provided but our shakers were empty so we borrowed from another room of our group.) They also provide a coffee pot, coffee, filters, various sweeteners and creamer. Anything provided in room will be replaced upon request (spray cleaner, paper towels, sponges, dish soap, detergent, and all self care items - shampoo, conditioner, body wash, lotion, hand soap). Trash was picked up upon request immediately outside your door and trash bags were also provided. Some rooms have ice makers, others do not. We had a huge French door stainless fridge (seemed brand new) but no ice maker. Bags of ice were provided upon request. We were traveling with our softball team and the girls loved the ping pong in rooms, lobby, pool table in lobby and other games. I would 100% stay here again and will do so if I end up in Chattanooga again. Lots of great restaurants in walking distance. Amazing taco spot across the street and some cute shops! Staff was beyond friendly and helpful! Totally went above and beyond!
Traducir