Mercure - Chartres Cathédrale

Large clean rooms, highly efficiency booking, check-in and check-out service, a central location and a third of the price of another central Chartres hotel who told us they didn't have parking available and provided no alternative. The Mercure gave us helpful information on local parking and we were delighted to cancel our pricey and parking-unfriendly initial choice and rebook with the Mercure. The Colombian receptionist provided excellent tips on the local illuminations. Nancy, on the cleaning staff, kindly helped me with room access. Really impressed by this hotel. If it's indicative of other Mercures I'll trust this brand.

Hotel does not have restaurant but there are many good restaurants nearby. Rooms are comfortable location is excellent in the center of city close to all attractions Hotel has no parking but there is public parking nearby. Very good hospitality

This is my second stay and I’m happy to say I will be coming back! I got what I paid for and the staff go above and beyond to make sure your stay is comfortable. Recently renovated, I would recommend, especially as for me, the location is unbeatable. The Christmas lights and castle at this time of year are beautiful.

Nice location: an easy walk to most tourist attractions. No parking on-site, but Q-Park Republique is a block away and the hotel has a drop-off zone right in front. The bathroom was a little dated and the room was small so not quite the 4-star hotel that is advertised. The climate control worked well and the wifi was good.

Excellent location of the hotel. The rooms are very small, unclean, dilapidated, unmaintained. The food was extremely bad, dirty glasses and dried food residues on the cutlery. You get utensils that you have to keep from appetizers all the way to dessert, the same fork or spoon. The lady at the reception was very unfriendly, problems with the key to open the room, wifi was not working. Only one towel per person. The only good thing about the hotel was its location. I believe that there are more decently arranged and clean hotels in the vicinity that deserve more attention than this one, which is supposed to be 3 stars, but I definitely cannot give it more than 2 stars.

Lovely staff. Very good parking nearby. Rooms had comfy beds with good facilities including a safe. Excellent breakfast - both cooked and continental. Great location in a very attractive city. No street noise either.