Hilton Garden Inn Fairfax

The room was clean, but the pillow smelled terrible, and I couldn’t sleep comfortably. The breakfast was very disappointing — all the meat product containers were empty, and the coffee pot was empty as well. I had to wait 10 minutes to get coffee. The hot water dispenser was empty, and after 5 minutes they brought only lukewarm water. I will not use this hotel’s services again and will not recommend it to others.

房間乾淨整潔，周圍環境優美

清潔感があり、スタッフさんも親切でとてもよかったです。

출장으로 왔습니다. 호텔이 넖고 쾌적하여 좋습니다.

乾淨 服務態度好

Staff seemed indifference to customer satisfaction. I’m not sure if the ******* app did something that caused the initial dissatisfaction or the hotel. The hotel could’ve made a cheap fix to make me satisfied with my stay and for a couple dollars decided not to. I’m guessing they were just towing the company line, but I will probably not be back to a Hilton even though they have very clean hotels. I feel like Hilton wont care that i was dissatisfied. Just left feeling bad about my stay.

The hotel is in a great location and clean and comfortable but there was so much noise all night long. There was a tour bus pulling out in the morning. Maybe that explains the noise? Usually, it is quiet.

The pool and hot tube aren't working for the last 4 monhts. My autistic son so excited for pool. Very disappointed and nothing mentioned online.

We were so upset when we checked in. I booked this hotel because of the indoor pool. We got there and were told that it was closed. There was no mention of the pool being closed throughout the booking process. Additionally, the breakfast was just ok. The food was cold and there were not a lot of options. I expected a little bit more for the price we had to pay for it. The room was nice. It was clean and the beds were comfortable.