Longemont Taihu Lake Town Hotel

i am so surprised staying hotel i have been to Huzhou several times , as my experiences it is best. Speaking chinese is problem, so 管家小娜 is added my wechat. When i send wechat, 管家小娜 take care of special services. Before arrive hotel, 管家小娜 cantact to me i can enroll my car as well. i am satisfied 😆

Specially booked this to watch the new year eve fireworks at taihu ancient town. Hotel is located opposite the ancient town but there is not much else in the area. Room is big and clean. Breakfast has a good variety.

We had a pleasant and a wonderful stay at Longemont. Great view of the fireworks from our room. Xiao Wei helped us right from the check in. As we don't speak Chinese, Xiao Wei faciliated communication through we chat and promptly addressed all our queries to complete satisfaction. He also provided valuable suggestions during the stay to use our time productively as we stayed at the hotel only for a night. Hotel is Highly recommended for stay.

We are a family of 3 who stayed here for 2 nights. The hotel has a penguin enclosure at its lobby and is a favourite for kids. There are also kids' train rides and car rides at the lobby. Our room had a good view of the old town and fireworks at night. But aside from these, the hotel does not match up to its title of a 5-star hotel. - There was no warm welcome or good service during our stay. - The curtains are not black-out curtains, so you will get woken up by the brightness outside at 5am. - The lifts and carpets at the corridor are often dirty and not cleaned well. Not just litter, but large chunks of dust. - Cleaning of our room the next day made it even more dirty. The cleaner just brings the dust of one room into another room. Highly suggest for the hotel to change the type of mop/ broom used. - The restaurant where we had breakfast does not provide fork and knife and said they do not have these cutlery when we requested for it. They only have chopsticks and porcelain spoons. This shows that they are not ready for international tourists.

Hotel manager was extremely helpful, she spoke English and tried her best to help us at foreigners. It was a great experience. Linen could have been changed daily, but other than that, it was great!

為了看煙花，最終決定太湖古鎮大酒店，下單後，全程有酒店管家小娜跟蹤服務，特別貼心專業👍🏻因為訂的早，安排到了看煙花的正中間位置的房間，風景超美，晚上看完大馬戲後，乘坐20:55的觀光車回到房間，觀看打鐵花，古鎮的夜景一覽無遺，21:25—21:32觀看了七分鐘的煙花，手機架支架上全程錄像，真的是個美好的回憶！套票選擇了雙人大馬戲門票（魔境之旅）➕雙人動物世界，酒店大堂可以補當天的小童票，非常方便😘酒店大堂有龍之夢周邊的紀念品，女兒買了一個小浣熊頭箍，去動物園做最靚的仔😉 這家酒店真的太棒了，房間很大，淋浴乾濕分離，浴缸🛁泡澡超讚，玻璃設計乾淨明亮，特別是床品，柔軟舒適，隔音也非常好，睡得特別香！ 自助早餐的品質相當好，菜品齊全，有壽司、熱菜、鴨血粉絲、小餛飩、粥、銀耳、甜品......全程吃下來，中飯也不用吃了，麪條配鹹菜特別好吃，女兒最愛薄餅和華夫餅，説下次來還要選擇這裏！

昨晚入住的，颱風勸退了很多人吧，體驗感爆棚，小沈管家安排到位，提前備註了煙花景觀房，正對景觀，不需要花錢升級。雙床房的床都挺大，一家四口毫無壓力。酒店衹含雙早，十幾歲的好大兒已經一米七多，照理需要多加一份成人早餐，管家直接送。第二天管家主動提出可延遲退房到下午，非常可。各種節目時刻表都提前發微信通知，原本想着可能都會取消，結果運氣太好，啥啥都有。早餐很豐富，大堂的企鵝都是鐵憨憨，自駕免費停車，時間段可以自己輸入，比較人性化。進出古鎮可從地下車庫來回，又快又方便，再次表揚小沈管家。

房間整體不錯，乾淨衞生 有私人小管家，服務到位，感謝管家小沈，提供各種人性化服務，得知有小朋友同行，還提供了小朋友的洗漱用品，外加早餐券👍 預訂的時候顯示沒有古鎮景觀房了，入住的時候加了一百現場升級了 古鎮景觀房值得推薦，特別是帶娃的話，在房間陽台看打鐵花和煙花，好過在橋邊去佔位，人太多了

1⃣️房間層高高，天花板是屋頂造型，舒適加倍～ 2⃣️有陽台一級棒，有浴缸+1，正對古鎮高空煙花特級棒！我們住的17樓 位置很好的～ 3⃣️自助餐種類也還算比較豐富的～ 4⃣️酒店管家小沈貼心服務，非常好👍