Star Garden Hotel (IFS Guojin Center Pozi Street Branch)

This service apartment hotel is well located within the walking distance to Tailing Old Street and Pozi Street. Hotel was clean, amenities was full and there was a projector for you to watch your favourite movies. Overall, price is reasonable and I would definitely book this hotel again if I come to Changsha again. Receptionist is located at the the 7th floor.

Stay was comfortable. Near to Wu yi Square. easily to find the place. Highly recomended.

This was not a usual hotel keycard door room, but instead a electric passcode lock which had issues 2 days back to back whereby I had to wait infront of my door after a long day for about 10minutes for the staff to come up. Also I got to mention that except for the male staff that came up to help which was still quite nice and friendly, the female staff over the phone was quite rude and she even hung up the phone when I was addressing the issue of the lock. Overall my stay here was not as well as expected considering the amount of money I paid for in this city whereby this “hotel” was supposed to be above average but the experience was quite contradicting.

Nice and clean hotel with living room, small kitchen and 2 bedroom on the 2nd level. Good location with many shopping mall & restaurants nearby. Lobby counter is located at level 7. Good customer service. Highly recommend!

I have book Cyberpunk room because I want Cyberpunk theme and console game However, on the date of arrival reception say that this room was not available and does not tell us why. She refused to give us the room and change the room to another one that I didn’t want so I ask her to change to the pool room but she refused and ask me to pay for extra. In addition, the room she give us is not good compared to the Cyberpunk and very dirty full of dust and some insect. On the check out date the time of check out is 12:00 at 11:40 their was a staff trying to open the door without permission I told them that I’m going out please wait there is no manner for staff here I recommend the one who read this review to book another hotel (this one likely a service apartment not hotel because it is located in the complex tower) In conclusion, this is the worst experience of hotel I ever had !!!

Great room, I enjoyed my stay here and would come back to stay again!