Hainan Universal QiziBay Beach Hotel

We had a wonderful stayed with this hotel. the hotel location is in the middle of no where but this is what we want because of we want holiday, no loud noise from party music. Staffs are amazing , they couldn't communicate in English but they are trying very hard to help us during our stayed. They helped us to arranged the taxi to go to small town for COVID test and food. The manager of the hotel is amazing man that you need to have contact. Breakfast is amazing! Food at the restaurant yummy yummy and reasonable price. Room is new, and facilities in the room is amazing. Now, the beat part of our holiday is Endless swimming pool! you can't go wrong with the pool! you can walk along the beach but our little girl vwry sensitive for bugs so we spend most of time in the pool. WiFi is fast. You may need Chinese hotel name for taxi. Originaly we booked for 5 nightmares but we extend for another couple more nights . Amazing and wonderful we will come back again. Thank you for look after our family .😀😀😀

超級差！！！同檔次酒店裡最差勁的了，辦入住時候一堆人抽煙，居然沒有大堂經理或者工作人員阻止。辦理入住的地方連個牌子都沒，一堆人圍在那，毫無秩序可言。前台説2樓迎海親子房可以看到海景，看個鬼，全是椰子樹。明明親子房是一張大床一張單人床，進去就2張單人床。叫服務員多拿雙塑料拖鞋，説每個房間就配兩雙，親子房每張床放一個枕頭什麼意思？兩雙拖鞋不同號，全是右腳，服務員還問我，不能穿嗎？一進房間，插卡的是壞的，前台還質疑我老公不懂插？這是什麼高科技的操作嗎？再看看酒店櫃子裏枕頭、浴袍和地毯，噁心壞了。總而言之，這個酒店太垃圾，400多親子房，博鰲比這強多了，不想好好經營就趕緊關門吧，別坑錢了。

第二次來看木棉花，前台的服務態度比上次好太多了，非常熱情主動，説明酒店對客人的建議是切實考慮的。整體環境、設施和餐食一如既往地好，尤其是晚餐，雖然小貴，但是我們點的炸排骨、麻婆豆腐、葱油餅，口味都非常棒，必須好評！

酒店位置很好，有大片海灘沙子細軟，房間設施齊全好用，住了兩天感覺很好。可惜前一天天氣不太好風太大，晴天后景色很美。正在春節假期中，酒店服務熱情周到，有求必應，中餐廳飯菜味道不錯，特別是西瓜皮海雜魚沒吃過，挺有特色。

設施：設施齊全，大床房空間比較大，雙床房相對小一些，早餐一般 衞生：衞生還是可以的，至少相對安心 環境：大堂很漂亮，環境不錯，泳池也很出片，去沙灘非常近，沙灘的海浪比較大不建議下海，沙灘上玩玩還是很舒服，人不多，有休息的遮陰躺椅，還有四個温泉小池子 服務：服務真的是跟不上，到大堂無人理會，行李車也是見不到，也沒人問津，問前台就是等，辦理入住也是多問幾句就不耐煩，不跟同五星酒店比，就説有的三星的服務都比他家好

酒店地理位置佳，就在棋子灣的核心海域，前台工作人員服務態度很好，房間很大且洗澡水充足，酒店內可以游泳和泡温泉，早餐也很豐盛，很適合親子度假，值得重點推薦！