Hotel Certaldo

Tutto perfetto, dalla prenotazione alla partenza,servizio ineccepibile, tutto il personale veramente gentilissimo.La camera e soprattutto il bagno molto pulito. Grazie 👍 Un grazie particolare a Francesca per la sua disponibilità e gentilezza.

The staff was very kind, specially Mauro (dinner) and Katharina ( breakfast)! Our dishes for dinner were excellent and the breakfast was sumptuous and fresh. Both kind, helpful, and super friendly. Bed was very good, room as well.

Why the town of Certaldo? We booked a junior suite at the last minute. We were scrambling due to a 24 hour train strike and needed a place to stay close to a wedding venue where we were heading the next day. The room was reasonably priced, clean, and had very nice amenities including a minibar and robes. The buffet breakfast was the best and most complete we had in Italy... including some fabulous homemade baked goods.The main reason I'm giving this place a high rating though is because of Melanie at the desk! She was so welcoming and helped me find solutions to several logistical problems when we arrived late at night. Melanie got us food delivery (the restaurant at the hotel was not open), served us drinks at the bar, and arranged a taxi for us for the next morning. A+ to Melanie!One side note: although it is only a 7 minute walk from the train station it was a bit hairy in the dark. The hotel entrance is on a roundabout and not pedestrian friendly. During the day it probably would be fine!

We stayed at Hotel Certaldo for three wonderful nights in the lead up to our wedding, and many of our guests also chose to stay at this hotel in the following days. The hotel is beautiful. The light, airy lobby is fresh and modern, and the bedrooms are spacious and full of character. The hotel was absolutely spotless. Our room was cleaned every morning and we had fresh towels and bedsheets daily. I am a fussy sleeper and found the mattress to be very comfortable. We slept like logs every evening! Breakfast was plentiful and there was something for everyone; fresh fruit, pastries, bread, yoghurts, cereal, cold meats and cheeses, coffee, juice and tea, as well as traditional English fry up options such as bacon and sausage. The staff were absolutely lovely. Serena was wonderful and greeted us at breakfast every morning with a smile on her face. She could not do enough for us, and would regularly walk around the pool asking guests if they would like drinks (the aperols are delicious!). Mauro in the afternoons/evenings was equally attentive and would always accompany our drinks orders with cheese, nuts and crisps. All of our guests who stayed at this hotel commented on how lovely it was. Hotel Certaldo played a huge part in our wedding week. It will always hold a special place in our hearts, and we hope to return for our anniversary!

We recently stayed at Hotel Certaldo as we were getting married in the area at a villa close by and stayed for 2 nights before we checked into our villa. As this was the closest hotel to our venue most of our guests also stayed here. For our 2 nights the staff at the hotel were very welcoming - Giuseppe on the bar served us with drinks and antipasti in the afternoon around the pool and was always very friendly. Fabrizio on the desk was fantastic. He advised our guests on the town Certdalo how to get to the local supermarket and how to get into Certaldo Alto on the Funicular. He also helped booked taxis (Which can be hard to come by at short notice in this area) and booked restaurant reservations for us when required. The hotel is in a great location to walk into the centre and also with a car park those driving surrounding towns of San Gim and Siena are close by. We had 28 guests turn up at the same time and unfortunately at this time the town had just had a power cut! Fabrizio and the other staff had to try check everyone in with no electricity, manual keys and no lift! They were absolutely great helping everyone get into their rooms and helped with their luggage up the stairs - no easy feat in 38 degree heat! They also were able to fit everyone into the restaurant at short notice and the chef was also great. We can't thank you enough and would recommend to stay here.