Usuario invitado
7 de mayo de 2023
Overall okay, but if you choose to cancel the day of your arrival, the operators have an unwritten policy that is not mentioned online nor will it show up in your confirmation email. Bottom line, they will charge you 50% of the room charge, even though the online policy clearly says you can cancel until 6:00 p.m. on the day of arrival. Here is a cut and past of the exact info on my reservation/confirmation email: Deposit Policy Reservation will be held until 6pm day of arrival. Cancellation Policy Cancel before 6PM day of arrival to avoid a 1 night charge plus applicable tax. So, I tried to cancel early afternoon, but was told about this policy of the 50% charge for cancelling on the same day. Do you see anything about a same day 50% cancellation penalty? I wasn't going to pay them $50+ (the rate was $99 + tax) because I changed my mind, even when I pointed out the policy printed on my confirmation, so I stayed the night. Just don't wait until the day of your stay to cancel, you will get hit with a 50% penalty. I would ask for a room away from the club/restaurant/venue next door, because if you are in a room near it, you may get some noise. Not their fault, but just so you know.
Traducir