Four Points by Sheraton Jakarta Thamrin

The services at the hotel were excellent. We enjoyed the fitness facilities and dinner offerings, which were both of high quality. The staff were exceptionally welcoming—their smiles were like sunshine, and it was evident that they are well-trained and dedicated to providing a positive guest experience. However, I was not entirely satisfied with the room. It had a large pillar in the middle, which was inconvenient and affected the overall layout. Additionally, the room was quite noisy throughout the day and night due to heavy traffic outside the windows. To make matters worse, it seemed that part of the hotel was undergoing renovation during my stay, and the constant noise from electric hammers was disruptive and made it difficult to relax. Despite these issues, I was so impressed by the professionalism and warmth of the staff that I convinced two of my colleagues to switch to your hotel for their stay. The well-trained team truly made a difference and left a lasting positive impression.

During my recent trip to Jakarta, I had the opportunity to stay at Four Points by Sheraton Jakarta, Thamrin, and my experience was thoroughly satisfying. This hotel offers a great balance between comfort, convenience, and affordability, making it an excellent choice for both business and leisure travelers. Check-In and Reception: The check-in process was seamless and efficient. Upon arrival, I was warmly welcomed by the front desk staff, who handled everything swiftly while providing all necessary information about the hotel's amenities. Their friendliness and professionalism instantly made me feel at home. Room Quality: I stayed in a well-appointed guest room that was both modern and functional. The room was clean, bright, and thoughtfully designed with practical touches like a comfortable work desk, fast Wi-Fi, and an excellent mattress that provided restful sleep. Although not large, the space was cleverly utilized, and the city views added a nice urban charm. Amenities like complimentary bottled water, a coffee maker, and a spacious bathroom with quality toiletries were appreciated. Facilities: While the property is more business-focused and compact compared to larger luxury hotels, it still offers everything essential for a pleasant stay. The fitness center was small but well-equipped with modern machines, ideal for a quick workout. There is also a stylish restaurant and a cozy bar area perfect for unwinding after a day in the city. Dining: Breakfast at the hotel’s restaurant was impressive, featuring a good spread of both Indonesian and Western options. Everything was fresh and replenished frequently. I also appreciated the made-to-order egg station and the availability of local dishes, which gave the breakfast an authentic touch. In-room dining was quick and the food quality was above expectations. Staff Service: The service throughout my stay was excellent. The staff were genuinely courteous, helpful, and attentive without being intrusive. Whether at the front desk, housekeeping, or restaurant, every interaction was met with warm smiles and efficient service, enhancing the overall guest experience. Location: The location of Four Points Jakarta is one of its strongest points. Situated right in Thamrin, the hotel offers easy access to major malls like Grand Indonesia and Plaza Indonesia, as well as numerous office buildings. Public transportation options are also nearby, making it extremely convenient to navigate the city. Overall Impression: Four Points by Sheraton Jakarta, Thamrin delivers fantastic value with its strategic location, comfortable rooms, excellent service, and reliable amenities. It’s ideal for business travelers needing proximity to Jakarta’s CBD, as well as tourists looking for a well-connected base in the city. I would definitely recommend this hotel to anyone seeking a straightforward yet highly satisfying stay in Jakarta. ⭐️⭐️⭐️⭐️⭐️ (5/5)

Good location, good breakfast, good service. However, the hotel is noisy from the traffic outside, as it locates next to the main road.