Whiz Prime Hotel Pajajaran Bogor

When i stayed at the hotel yesterday all seem fine. The room looked clean. But when I checked the locking system. It did not want to lock only the top part. I went to the lobby to let them know my dissatisfaction. They told me that all the rooms have this issue. I felt an bit of unease Afterwards i went to my room and contacted an trip.com travel agent. They also find it very weird why nobody was notfied about this issue. They contacted the hotel later and told me to wait but nobody came. An hour later I contacted an trip. Com travel agent again and told them i already waited an hour and felt neglected. So the travel agent contacted then again. Minutes later someone came by. He wanted to show me another room and sure the lock does not work properly anywhere. They apologised and since it was late i cant go to a other hotel. I talked to the travel agent again. On their advice they told me to put heavy objects in front and next to the door. So i put an chair and my bag in front of it. The travel agents where very helpful. I also ask them to warn future visitors about this issue as well. Also it is against the law Under the Consumer Protection Law (UU No. 8/1999), you’re entitled to use facilities that work properly and safely—“goods and/or services…must be fit for their intended use”. Government Regulation 67/1996 (Pasal 62 Ayat 2) makes the hotel operator legally responsible for your safety and security while on the premises. Even if “all locks” share the same flaw, the hotel must fix it or offer you an alternative that meets basic safety standards. I felt a bit safer when heaving the chair and my stuff in front of the door but i hope they will fix the issue as soon as possible for the safety of all hotel guest and inform the issue beforehand to hotelguest as well. Yours sincearly Leonrdo Sakidin

We loved our stay at the Whiz Prime Pajajaran. Our room (9020) have a great view over Bogor city. Very clean restroom and shower room (seperated). The mattress is to my opinion too hard but it's okay for just two nights. The hotel have a great inviting pool, too bad you can not order drinks or snacks at the pool side. The breakfast room offer Indonesian buffet breakfast. There are bubur ayam, sum sum, nasi goreng, ayam goreng mentega, kwetiau, several kinds of pastries, slices white bread with jam and chocolate paste, water melon and sugar melon to select. Unfortunately the fruit drinks are NOT fresh squeezed fruits but water mixed with concentrated fruit syrup. No fresh milk or yoghurt available. The downside of the buffet is that the flames of the food heaters were put off already at approx. 8:00 o'clock while the restaurant is still open till 10 o'clock. That's why all the warm food selections are cold already while guests still arriving at the restaurant! Please don't put the flames off before closing breakfast time. We decided for this reason only the first morning to have brekfast. Breakfast fee is IDR 100K per person. Overall staff are very helpful and polite. Will return again to Whiz Prime Pajajaran when in Bogor.

Clean, decent, and ceap A little small parking area but they offer a free valet service.

everything was such pleasant experience from the cleanliness to the service. we were even able to check in early since the room was ready ealier. if I had one thing I want to be better, it is the parking area. and the netflix can be accessed because apparently too many people using the account. so end up watching youtube instead

It’s a nice hotel with good location, close to many restaurants nearby, but as we know that all hotel rooms along jl Pajajaran have to experience the noise of motor racings during the night, it was so terrible n made my grandson waken up and cried repeatedly…