Hoteles en Cebú con Traslado aeropuerto

Buen servicio del personal. Alimentos rápidos a poca distancia.. Pero no cerca de las tiendas o el mercado nocturno. Pero el servicio de navegación del hotel está disponible.

The hotel is along the hi-way very accessible to Ayala malls, Pier 1, Airport,Sm seaside, Robinson Galleria, Market, staff very helpful and friendly, service excellent..... restaurant classy.... I'm happy and satisfied.......

I had a good stay here with my friend. The staffs are very accommodating and approachable. Room is very neat and cozy. It is near to famous places in Cebu. The breakfast buffet is very delicious!! 😋

Bonito y pequeño hotel. CR demasiado pequeño. El bueno: Personal agradable. Check-in sin problemas. No se requiere depósito por ”daños”. Limpiar zonas comunes y habitación limpia. Buena cama y ropa de cama. Toallas limpias. Gran flujo de agua caliente para la ducha. Caja de seguridad en hab. TV por cable con buena selección de canales. Aire acondicionado silencioso. Pensando en el Medio Ambiente con procedimiento de reutilización de ”toallas” y embalaje reducido (Se proporciona jarra de agua para llenar con dispensador en el pasillo, dispensadores de jabón de manos, gel de baño y champú). Buen desayuno filipino servido en un pequeño restaurante con condimentos. Ubicación conveniente para visitar el hospital Chong Hua. Zona cercana Parada de taxis. Camine hasta Robinsons Fuente y McDo. El malo: Tazas, pero no tetera. Pequeño CR donde la entrada de 2 personas es imposible, incluso con coreografía. La caja fuerte de la habitación es muy pequeña. Sin frigorífico. Sin tapete CR. El feo: Niños de la calle durmiendo a la intemperie, muy cerca del Hotel. La punta: Pide una habitación donde el WiFi sea bueno. La conclusión: Buen valor para el dinero. Lo suficientemente bueno como para volver. -- fin --

No me sentía bienvenido en absoluto, alguien buscó mis maletas antes de entrar al hotel, mi inspección me hizo sentir desagradable también, un gran sonrisa pero pedir depósito y bombardearme con una tonelada de reglas, la habitación era ruidosa y no limpia, mucha polvo, Incluso algunos chips de patata en el mueble ... La ubicación es buena, pero hay un casino, pero eso es, demasiado caro.

The location is good. The ground floor is the parking area with a small entrance to the elevators. The actual lobby is on the 2nd floor but the entrance on the street always has at least one guard if you need assistance. The street level not being the lobby also makes space for an on site 7 Eleven, which is convenient. The Christmas tree decoration on the window in the photo highlights 'Metro'- this is the department store entrance to the Ayala mall, obviously walking distance. Even closer, on the ground floor of the tower on the right is a handy Starbucks.

A suggestion for improvement - to strengthen the rules in the pool especially to foreigners. My little kids were there swimming and they both asked why those young foreigners were not following the rules, they must be kicked out from the pool. Pity was the attendant who kept on reminding them.

This visit to Marco Polo truly saddened me. If you read some of my past reviews of this hotel I noted it was my favorite place to stay anywhere in the world. This was my first post Covid visit and I was shocked and disappointed. - Basic maintenance has not been completed. For example, there is a glass elevator that goes to Blu their rooftop restaurant. This elevator was out of order and when I asked why I was told “Covid.” Covid travel restrictions were lifted a long time ago and that’s no excuse. In a second example, we returned to our room after a long night and the key did not work. It turned out the battery in the electronic device on the door needed to be replaced and the front desk understand the issue immediately, so this must happen often. Good hotels replace these batteries on a schedule so the guests never suffer from dead batteries. - Service, which used to be outstanding?@, is now unacceptable. First, the English language skills of most employees we encountered were sub par. Second, the person who checked me in was being trained, so the check in process was very slow. Third, service at the poolside bar during lunch was slow, the waitstaff inattentive and they failed to include my banana shake on the bill so as we are leaving the grab us and give us a second bill to pay. Fourth, service at breakfast was terrible. I had to ask for black tea three times before I got it, seeking some out 3 times as no one ever came to check on us. When we arrived around 9 AM there was no bacon (later replenished with bacon that looked so bad I did not even try it, fatty and not crisp), there was 1 banana, which was never replenished, there were no juice glasses (later replenished). The food quality was adequate but not nearly up to pre-Covid standards. Overall the service was lacking. - I was also disappointed that the lobby lounge, which used to have live music every night now has piano music only and only 1 night per week I am told. - There was a cart of dirty linens in our hallway both days Some of these things are not expensive or hard to fix. It doesn’t cost a lot to have live music in the lounge nightly as there are lots of singers groups looking for opportunities. It doesn’t cost a lot to make sure you change door card batteries regularly Others are basic requirements if doing business. For example you don’t leave a glass elevator to one of the most expensive restaurants in Cebu out of order for month/years. I am purchasing a condo unit in Marco Polo residences and expected to regularly visit the hotel for meals/drinks, but if this is the quality and service we can expect, then I will not be utilizing their services.

Its the blue branding! Really felt the difference! Though hotel is a bit ancient, service and facilities are still very good

El hotel está situado cerca de Ayala, muy cómodo. No me alegra que no se me haya informado de que la piscina estaba siendo renovada. Mg hielo y sobrino estaban buscando alguna experiencia de piscina divertida.