Crown Regency Hotel & Towers

Maintenance is bad or should i say worst...no hot water in shower..cant use t.v...hair Blower is broken.after calling them,,they didnt even bother to check . towels are dirty looking(dirty white) obviously looks.old like decades of using already..buffet breakfast food are not good but expensive....

Thank you for the good accommodation.

Lot of cockroach , the toilet smells urine all over the floor even if we clean it using soap.. the blanket has stain and the aircon stop in the middle of the night. The creepiest hotel we’ve stayed here in cebu. Specially going to the pool.

During my last night, there was a power interruption that lasted for about 5minutes. I was alone in my room, I had never been more scared my entire life. I called their reception but no one was picking up the phone for like 15mins. When I finally was able to speak with someone over the phone, I was surprised to hear her reaction. It was like nothing happened. I asked what is the cause, she said she will again after 5mins to give me an update. But 45mins passed and no one bothered to check me on my room. I called again and the reception only told me that it was due to power fluctuations. Also, when I arrived on my first day there was no slippers. No toothpaste and no lotion, considering this is supposed to be a 5 star hotel.

Simply the worst hotel I have ever stayed in. Should be knocked down and at least delisted from all hotel sites. Trust me DO NOT BOOK this dump

Very Nice Hotel Good location Comfortable Rooms Will stay at Crown Regency again