Crown Regency Hotel & Towers

There's a leak on the comfort room's ceiling and staffs shouts outside early in the morning

We are a group of 9 and booked 5 rooms. Upon check in we were told there will be NO HOT WATER (this issue been around for months - refer previous reviews). In the room there were no towels, mineral water or toilet paper. Upon complain it was quickly given. The cistern was not working and despite 3 complains it was unsuccessfully repaired. Breakfast was reviewed as horrible previously and this is double confirmed. Most of the food was COLD! And there were NO EGGS (no stock) on our first 2 days.. The only positive is the response was quick whenever we complain, though not always resolving the problem. Sincerely hope Management can resolve all these basic issues otherwise good luck to your biz operandi....

Maintenance is bad or should i say worst...no hot water in shower..cant use t.v...hair Blower is broken.after calling them,,they didnt even bother to check . towels are dirty looking(dirty white) obviously looks.old like decades of using already..buffet breakfast food are not good but expensive....