Kairos Garda Hotel

服務態度好非常滿意

Just back from our trip to Lake Garda with two small children (6years and under). Amazing experience at the Kairos Garda Hotel! Clean rooms, a wide selection of items served st breakfast and very friendly and approachable staff. Location is very close to the parks and restaurants.

Loved the location of the Hotel, very comfortable room and clean. B'fast was super and mostly service with a smile all the time by Denny & Oksana. They gave us tips of the area too. All other employees from the reception area and housekeeping were always attentive. We also met the director during our stay and he made sure that everything was fine throughout our stay. Thank you for making our stay a memorable one! Keep it up

We would highly recommend this hotel. It is clean, comfortable and quiet, with spacious rooms. The breakfast is well appointed (the cappuccino is amazing!), the room and bathroom are nice, the beds are very comfortable and the housekeeping staff does an excellent job of cleaning the rooms (not a speck of dirt anywhere) and making sure there are more than enough towels for a family of four. Most importantly though, the customer service is exceptional at this hotel. The management and staff all went over and above on making us feel very welcome and at home at this hotel. They are extremely hard working and it is apparent they all take pride in providing exceptional customer service. Every person we met at this hotel was friendly and helpful. We would highly recommend this hotel for anyone visiting the lake garda area.

A perfect hotel close to lake Garda. We had a wonderful 2 night stay and next time will definitely stay longer. The manger (Leo) met us at check in with a smile, coffee and croissants, and was so helpful and friendly, recommending two beautiful towns to visit that we would otherwise never have known about. The room was quiet, comfortable and scrupulously clean. Breakfast was excellent and the lovely Oksana made fabulous cappuccino! Can't wait to return.

We spent 4 nights at the Kairos Garda and wanted to share the experience which is something we rarely do but we feel that our experience was so memorable that we have provided this review. From the moment we arrived on 28 June the service we received a professional, warm, and welcoming reception with a personal touch and this level of service and engagement remained at that high level throughout our stay. The staff work hard balancing the needs of the guests and customer satisfaction and running a hotel that is immaculately clean and efficiently run. Our trip coincided with our wedding anniversary something acknowledged by Bianca at check-in when we gave our names her smile broadened as she was filled with excitement referring to us as the ‘wedding anniversary guests’. We had arrived early so our room was not ready which we expected but we were welcomed and given a complimentary drink as we sat in the lounge area. Our room was spacious, clean and we had a lovely bottle of Prosecco and some snacks marking our anniversary. Thank you for such a special touch. Every member of staff is friendly and helpful and prioritise customer service in all that they do which is something demonstrated throughout all their engagement with the guests. This differentiates this hotel from other hotels especially those that maybe perceive themselves to have similar service levels to shame regardless of how many stars they have above the door. The location of the hotel suited us supporting our itinerary with access to local shops and services, a boat trip on Lake Garda and a visit to Gardaland all either a short walk or taxi ride. On our final day we had a late flight, and the hotel were more than happy to store our luggage until our taxi arrived whilst still looking after us as if we had not checked out. The quality of service remained the same again something not always evident in other hotels. We do intend to return to Lake Garda in the future and when we do, we intend return to this hotel. Thanks to all of you for making our stay so special and memorable.