Flamingo Resort Cat Ba

The room was amazing, the views from the balcony on 14th floor just stunning. There's a kitchen in the room, only for display as you will get fined for using even the microwave 😂 We had to ask for clean towels and water one day, because it had been forgotten when the room was made up. The hotel is HUGE so getting to and from the pool or open restaurant is a big trip, there's no way the kids could go anywhere on their own in this massive complex. The kids club is just a room, no club as such. The games in the kids club room are incredibly expensive so we didn't use at all. The view from the third building restaurant is amazing if you get there early enough to get a window seat. The breakfast buffet is ok. When it gets busy though, the food keeps running out. There was one! Coffee pot for probably 400 people so you have to run back and forth across this massive restaurant to check if it's been refilled. We had buffet lunch once, which was very poor. For 1.7M VND you don't even get water to drink but have to buy separately and there are not many options for kids to eat. Again, the food ran out so you had to walk up and down several times to check if it's been replaced and dodge the crowds on the way. Not a very nice experience. The hotel cannot help with bookings or suggestions for excursions unless you book their tours, which are wildly overpriced and few to choose from. Hotel pools were amazing for our kids! The stay was nice overall but we wouldn't go back to this hotel.

優點： 整體不錯，依山傍海，風景很好。 缺點： 剛好遇到其他公司Team building的活動，人員吵雜且整個樓梯濕到不行。 而室內的泳池更是不推，悶以外，又毫無五星級飯店的高級感。 毛巾破裂脫線還在使用，還沒使用就漏水的浴室。 前台人員英文溝通需加強。

Loved everything about this hotel ! Super friendly staff, clean and big room, lovely onsen, beautiful pool and beaches just in front of the hotel and the best thing was the electric car from buildings to buildings always came fast, unlike some hotels we stayed at in Vietnam. Oh and breakfast was delish !