Felixamber
15 de abril de 2025
This was our second time staying in the hotel and we were delighted with the room and breakfast and we would stay again. It's a modern and comfortable hotel. Unfortunately, when we were there the fire alarm went off in the middle of the night as the pub next door was actually on fire. This was no fault of the hotel. Myself and about 7 other guests made our way to the side emergency exit. Unfortunately, in the dark and being disorientated, we could not find how to get around to the fire point at the front of the building. We couldn't get out left and in the dark, we thought it was a shed only to the right. After 45 minutes waiting at the side emergency exit, I rang the local garda station to ask what to do as we couldn't figure the way out and there was no staff around. After I made the call and told guests that the pub next door was on fire, another guest spoke up to say we could get out via carpark to the right, I don't know why he didn't speak up in first place!! So 7 of us piled into his car , drove out in strangers car and around front of building, it was all a bit mad!! Once the fire officers extinguished fire and checked hotel, we were allowed back in. This emergency situation was nothing to do with hotel but I wanted to let them know our experience of evacuation. I did wait at reception when checking out to tell staff in person but no body came so I left key at desk and left.
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