Usuario invitado
31 de enero de 2023
I was about to rate this a 3*, but the last minute hotel shuttle experience makes me go directly to 1*. To start with, as stated by others, this is NOT an airport hotel, we thought that still, a 7-8 minute drive with the shuttle should worth it, room price being acceptable for the quality provided, that’s about the only thing I give them. Problem is there is nowhere to go and eat except if you are ready to pay the ridiculous cab fares Naples has. Closest restaurant is 5 minutes by car but 1h walk unless you want to cross the highway on foot. Yes, the hotel is near the highway, so good if you have a car, but as we had a very early flight (only reason we booked this hotel) we preffered returning our rental the day before to gain time in the morning. So they have this “deal” with a certain restaurant that can deliver food at no delivery cost to the hotel where you can use the breakfast area then. That would be OK, if food would not be of very bad quality however good it looks and sounds on the online menu, the order would not be half mixed up and it wouldn’t come more than 1h after the initialy agreed time. Sugest you try Uber Eats, although as things seem to work in Napoli I wouldn’t bet on that either. Coming to my last point, taxis in Naples are all total ripoffs. No driver was willing to go by the meter, and they are clearly aligned. On the other hand we did not dare trying public transport the way it looked and the early hour, anyway would have taken almost an hour to get to the airport. So we agreed to book the hotel shuttle for the ridiculous amount of 30 EUR, for a 7 minute drive. First of all, shuttle came 10 minutes late then casualy informed us that the ride is in fact 40 EUR. When I addressed this with the hotel, the clerk and driver went into this well rehearsed opera, clerk blaming it on his evening shift colleague, driver on the hotel…so fake. Being 5:30 in the morning and already late, clearly we had no chance to win but at least I hope this review will help others.
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