L Escale Resort Marina & Spa

Disappointing Stay Despite a Promising Start – L’Escale Resort Marina & Spa, Seychelles. We stayed at L’Escale Resort over Easter, hoping to create special family memories. Upon arrival, the experience began on a positive note—check-in was smooth, and the reception staff were friendly and helpful. The resort itself has an elegant, modern design and initially gave off the impression of a true luxury getaway. We paid USD 8382 (plus 600 for extra bed) for 6 nights. However, things quickly took a turn once we entered our room. The lighting control panel was partially broken—only one of the three panels worked. Several lights didn’t function at all, and a power socket panel was damaged. While the rest of the room looked clean and comfortable, these maintenance issues were disappointing for a resort of this caliber. The following morning, we encountered more problems. Our key card suddenly stopped working after breakfast. We were told this might be because it had been near a phone, which seems like a weak excuse for what is likely a system issue. Unfortunately, this was only the beginning of our frustrations with hotel service and infrastructure Disappointing Stay Despite a Promising Start – L’Escale Resort Marina & Spa, Seychelles We stayed at L’Escale Resort over Easter, hoping to create special family memories. Upon arrival, the experience began on a positive note—check-in was smooth, and the reception staff were friendly and helpful. The resort itself has an elegant, modern design and initially gave off the impression of a true luxury getaway. However, things quickly took a turn once we entered our room. The lighting control panel was partially broken—only one of the three panels worked. Several lights didn’t function at all, and a power socket panel was damaged. While the rest of the room looked clean and comfortable, these maintenance issues were disappointing for a resort of this caliber. The following morning, we encountered more problems. Our key card suddenly stopped working after breakfast. We were told this might be because it had been near a phone, which seems like a weak excuse for what is likely a system issue. Unfortunately, this was only the beginning of our frustrations with hotel service and infrastructure. Calling the reception from our room rarely worked—no one answered, and even leaving a message led to nothing. I had to physically walk to the front desk just to place a room service order. After being assured the food was “coming in a few seconds,” we ended up waiting 90 minutes for just four Caesar salads and one spaghetti Bolognese. For a 5-star resort, this level of delay is simply unacceptable. Overall, while L’Escale Resort looks beautiful and has the potential to be an excellent luxury destination, it’s let down by poor maintenance, weak systems, and extremely slow service. Sadly, what started as a promising family holiday turned into a frustrating experience. Calling the reception from our room rarely worked—no one answered, and even leaving a message led to nothing. I had to physically walk to the front desk just to place a room service order. After being assured the food was “coming in a few seconds,” we ended up waiting 90 minutes for just four Caesar salads and one spaghetti Bolognese. For a 5-star resort, this level of delay is simply unacceptable. Overall, while L’Escale Resort looks beautiful and has the potential to be an excellent luxury destination, it’s let down by poor maintenance, weak systems, and extremely slow service. Sadly, what started as a promising family holiday turned into a frustrating experience.

Хороший отель недалеко от аэропорта

Nos quedamos allí para pasar unas vacaciones y no lo planeamos, por lo que muchas cosas que queríamos hacer fueron de último minuto. El equipo de recepción ayudó con todas las reservas para actividades como snorkel, alquiler de autos, etc. Incluso cuando no teníamos una tarjeta SIM para recibir llamadas telefónicas de emergencia, el equipo de recepción fue lo suficientemente amable como para atender las llamadas en nuestro nombre y pacientemente informarnos lo que necesitábamos saber. Durante nuestra estadía, siempre nos recibieron con una cálida hospitalidad cada mañana y cada vez que regresábamos al resort después de un largo día. Estamos muy contentos de habernos alojado en L'Escale, el equipo de recepción llevó nuestras vacaciones al siguiente nivel. Tres mujeres del equipo nos ayudaron durante toda la estadía, ¡gracias a ellas y a Peggy por su cálida y buena ética de trabajo! ¡Salud!

Nuestra estancia en el complejo L'escale fue simplemente increíble. El lugar es muy agradable desde dentro y desde fuera, muy relajante. La habitación es espaciosa y se ve muy bien, también con todo lo que necesitas. La vista desde el puerto deportivo cuando te despiertas por la mañana es simplemente impresionante. Como nos quedamos para una ocasión de cumpleaños, el servicio fue excelente y es una ventaja para ellos por hacer que nuestra noche fuera memorable. No se puede pedir más. El personal es muy amable, especialmente Kelly, que fue nuestro anfitrión a la llegada, y Simon, a quien conocimos al salir. Aunque fue breve, simplemente lo disfrutamos del ambiente y la tranquilidad de este lugar. Si desea tener un lugar relajante para su estadía, le recomendaré L'Escale. Definitivamente regresaré pronto porque ya amo este lugar.

This place is to die for literally! Close to paradise is a better description. Peggy met us on arrival with such warmth I thought it would be good. We were not disappointed in any way. We leave in a blissful state and all we can say is visit and enjoy as we did. We trust you will enjoy as much as we did. Closer to paradise I cannot fathom.

We arrived at this fabulous hotel and were greeted by the wonderful Peggy, she was so welcoming. The (hotel) is of a very high standard. The food is excellent and the pool is very enjoyable. We love spending time at the Bar with Michelle Meriton drinking many of his fabulous cocktails. The service in the Restaurant is first class as is the standard of food. Unfortunately I have dairy/gf allergy that can cause problems when abroad. But, at L’Escale I never once had to mention it, the team all knew and the food was exquisite. Our room was spotlessly clean and tidy, we also had a fabulous view. Thank you for looking after Us in the Restaurant, Valentina and Dynise in your caring way.