Fairfield Inn & Suites San Diego Carlsbad

Close to legoland.. very friendly and helpful staff.. very clean.. kids loved the heated outdoor pool. 😋

設施：很新很乾凈，房間整潔舒適，佈局大 衞生：很乾凈，邊邊角角的都很乾凈，身心愉悦 服務：服務人員都很友善！前台每天都是微笑着，感覺回家一樣 整個來説非常滿意👍有早餐，很方便，下次還會入住

We had to switch rooms late at night due to the beds (mattresses) being dirty and trash in the room. Even the second room was not clean and there was a horrible smell on the floor of the room we had to move to. I was told by a manager I would receive points as a refund for the room that would cover me booking “another room and some” due to the inconvenience; however, I never received anything. I called a few times to speak to the general manager but I keep being told he’s not in. The only thing decent about the stay was the receptionist. She was very apologetic for the condition of the rooms and me having to switch rooms late with my children. I even emailed photos of the rooms condition. I’m disappointed that I was lied to and nothing as actually done. I’m going to chuck this up as maybe the hotel is under staffed and the few employees there are doing the best they can and rushing. Yet it is unfair that guests and employees get the bad end of the stick.

The property was clean, modern and a quiet location. The room was clean and had adequate space. The staff were very helpful and kind. The walls where thin which was not a problem until the last night of out stay where are neighbors were really loud. Overall, we had a good stay with friendly staff in a comfortable setting. S location.

The front desk customer service was excellent. Tim was so kind and extra helpful.