Holiday Inn Birmingham North - Cannock

Mouldy in food in fridge and shower not cleaned. Hotel couldn't change room as fully booked so had to put up with it as nowhere else to go after checking in late at night. Avoid at all costs.

Good hotel

It's ideal for a quick stopover . For the price I paid it's fine there was no coffee available in the Breakfast as the machine wasn't working so that was disappointing but the room was decent and spacious with a good Bathroom and i was on the 9th floor so iou get a good view from out of the window

好像是坎諾克唯一一個樓房高的酒店了，酒店打車幾分鐘有奧特萊斯購物吃飯很方便，酒店很安靜，非常方便商務出差居住

Given that the room was £45.45, we were not expecting a palace, The hotel looked tired and dated , the room was clean but shabby. Most of the furniture had damaged or missing edging strips. Only at bed time did we notice a bed side cabinet was missing. We visited the bar at the top of the building, when the bar lady pulled a pint it looked cloudy and flat, didn't even try it, and went to the restaurant instead. We ordered two steak pies, they had been warmed up in the microwave so the pastry was soggy. They did offer us a different meal, which we declined. This was the worst bit of the stay £16 each for very sub standard food . Continental breakfast was good. The staff were pleasant enough and helpful. I may stay here again, but would not use the restaurant.

Where do I begin! The good point was the staff are friendly. The bad was the whole building. Room was hot and then air con not working was given a fan which didn’t do much. The fan in the bathroom did not work. Towel rack was rusty sink looked like it had been glued together. Curtains were dirty/mouldy. The carpet has been eaten I think by moths I found a couple of moths around. The door to the room looked like it had been broken at some point. This was a good location for where I wanted to be. The hotel could be amazing from its unusual structure but the whole place needs a big makeover. I actually feel sorry for the staff that work there as it must be complaint after complaint. This does not live up to the holiday inn brand. I would not stay here again

Stayed here for 1 night. To cut a long motorway journey short, checked in at midnight, was given a room on the 3rd floor , opened the door to a really dated, shabby, freezing room… there was Moths in the bed, shower, there was a torn light shade next to the bed, the bed was grubby , toilet seat was not fixed on the toilet securly, the door lock was broken, and did’t lock properly and we had to shove our suitcase against it to feel secure Really shocked at the state of the room, would never stay again but staff seemed great !

This is the HI you see from the end of the M6 Toll, and until you've stayed here, you'd think it would be really good as it stands out on the horizon and located, seemingly near a retail park. Access to the hotel is via a windy set of streets in a rundown housing estate, and the hotel is situated away from the retail park, i.e. not walkable. Parking is free and signs are a little confusing about where you can and can't park. Hotel has 9-10 floors and are old and tired. The lighting is depressing and dark in places. Shower was tired and falling of the tiles. TV on the side of the room so not able to sit square on to watch. Have to look left from the bed to the table. Heating on the wall did not work and they'd left a 3Kw heater in the room in case of need. Given the british summer it was put on as the room was cold. Restaurant a very tired and depressing area, and not somewhere you want to spend a lot of time in. Ordered some food which was wrong and nuked to an inch of its' life. I had a difference of opinion with the check in staff/manager on breakfast. As a Diamond Elite member, breakfast should be complimentary. Not here, it's £16 take it or leave it. We left it! This is certainly not going to be visited by me again, and that's sad as I am in The Midlands from time to time. Next time, I'll venture over to Walsall and Wolverhampton where the HI's there are a lot better maintained and the staff actually seem to want you to enjoy your stay and come back. Two stars not one as I did sleep and parking was free. Other than that nothing else positive to add.

I stay at this hotel frequently for business trips, and Roxy at reception always makes me feel incredibly welcome. She is consistently well-mannered, greets everyone with a warm smile, and ensures that any issues are resolved quickly and efficiently. Her excellent service truly enhances my stay every time. Highly recommended! 10/10