Taj Holiday Village Resort & Spa, Goa

Excellence service good hotel and nice staff specially thank to miss divya who arrange the surprise birthday party to my boyfriend we will come back soon thank you we are very happy and satisfied

Excellent trip best hotel 👍

The resort is nearly perfect. The location, the layout, the grounds, the sounds of the waves, the conveniently placed sun beds and outdoor furnishing near the beach, the food, service are pefect. Every aspect is well thought of. The true stars of this property are the staff members. They are fantastic and that is the main attraction of this resort. They go way above and beyond to make your stay perfect. Every member of the staff that we encountered did their best to add to our experience and make our stay comfortable. We were checked in and checked out by Drisha. She gave us a fantastic room and kept checking up on us during the entirety of our stay. She gave us great recommendations for restaurants and shopping nearby whenever we asked for them. We had many conversations with her about the area and our feed back which she was constructively took and told us about their throught process which was also a valid consideration. She also told about us about the amount of effort and thought that give into room allocation and it really shows you the behind the scene work that Taj does to give a great experience to their guests. She even gave a gift to my wife. Such thoughtful touches really add to your experience and elevate your stay. There was another female staff member who was there in a blue uniform at the time of check in and check out, she remebered my children and gave them parting gifts. These things really add to your experience as children also fondly remember such places and want to revisit such places. Unfortunately I could not get her name. Sailly at the Travel desk was also fantastic. She would arrange cars for most unorthodox places that go beyond the usual tourist destinations and would also find drivers familiar with the area you wanted to go so that you have smooth experience. One day all the cabs from the hotel were booked but she still found something for us for our late request. All the hotel cabs are in excellent conditions and every driver they have is reliable and courteous. I would strongly recommend that every one book their cabs through the travel desk you will have a smooth experience and everyone's grouch in Goa seems to be cabs but Taj Holiday Village through Sailly has overcome that and created a great experience. Excecutive Chef Somnath Singh Rakesh and Ms. Sandhya from Caravella organised a special occasion celebration for us impromptu. Executive Chef Somnath Singh Rakesh even shared his number with us to take up anything we needed from him or the kitchen, a gesture which was appreciated. Sandhya at Caravela was also great and engaged with out children. I told her that may be they should have more starter options as feedback and without any further request she and another male staff member in a white shirt got starters made especially for us. This same person in white shirt on the night of 11th also got great mocktails made for us when we left it on him to give us good recommendations for drinks. The staff