Dolomiti

Hotel war super für den Preis, waren nur eine Nacht dort. War alles sauber und gepflegt. Gute Lage in den Bergen

Just back from a ski holiday here with Crystal. The hotel lived up to our initial expectations from the grand exterior, the interesting and grand public rooms and our bedrooms. We paid extra for a double prestige room as I wanted a fancy one like the publicity pictures and got one. We didn’t mind a bit of noise from the bar downstairs. We were a party of 10 friends and everyone was very happy with the room they got, single, triple or double. The hotel seated us together for meals and coped with 6 separate room bar bills! There was more than enough food on offer even to satisfy our hungry vegetarian. The menu reflected the region, which was good for us omnivores and why we love holidaying in Italy. A vegetarian sometimes needs to actually ask for a dish to be adapted to suit them but this was always achieved. There are 3 bars available in the hotel. When our favourite in the grand lounge was taken over by live entertainment a few times there was a quiet one in alpine style downstairs. One person in our party used the spa, enjoyed it and said it was very good value. The rest of us were too busy skiing and drinking. The heated ski room is at the back of the hotel. We all used it but I also kept my skis at the hire shop and used the short cut by the river to pick them up on the way to the cable car. Thanks Schloss Hotel Dolomitic for looking after us and helping us to have a great holiday and especially Angelica!

The only redeeming feature of this hotel is the proximity to the ski lift and the lovely staff. Our bedroom is so tiny and the heating unpredictable. When sleeping with the window open, expect a lot of noise from the club in the cellar with drunk people shouting at each other. The food is very bland, vegetables overcooked and not very well presented. The wellness section leaves a lot to be desired, people went straight in the bubble spa without even having a shower first. There is missing the small touches such as water to drink and shower gel. There is a sign asking people to be quiet but that was totally ignored, which actually made the experience a bit stressful instead of the desired effect, wellness and time to recuperate after a day on the slopes. Our room wasn’t cleaned very well, with the marks from my drinks still being there after three days, expected a bit more from a 4 star hotel. I know it sounds like I am just complaining about petty things, but I expected that the standard would be higher. The staff are lovely, though they have a hard time to help when their English is poor. We will never come back