Usuario invitado
24 de enero de 2023
Dishonest and misleading hotel. Believe the poor reviews. Lots of ************ business in the area. I had booked hotel room for 7 days but cancelled it after staying one night. I booked two rooms via agoda. When I got to the hotel yesterday, I was informed that the included breakfast was not at their hotel. Hotel receptionist said it was hotel policy to keep passport. I told her she could take a photocopy of it but I was uncomfortable with her keeping it. She insisted that was the only way we could get the room and she would return it in the morning. Although hotel is new, it is poorly constructed and necessary amenities are lacking. Hand soap for both rooms were unavailable and hotel staff said they ran out. Rooms did not have safety latch on doors. Room safes were light metal boxes that can easily be lifted and removed from room. What’s the point? Bathtub shower is mounted about knee height, and there are no shower curtains so water drips everywhere. Breakfast was at a different hotel and was clearly stale old food that they must have put out for multiple days now. 90% of the businesses in this neighborhood are massage parlours that advertise “beautiful girls between 18-25.” Based on the men that hang around the neighborhood and the amount of massage parlours, I would not recommend any hotel in this area. Many of the hotels in the neighborhood have massage parlours attached to their hotel and have signs offering hotel room rentals by the hour. Holiday 2 hotel has a “massage parlour” as well on the 11th floor. Before I checked out I went to see if it was a real massage spa. Clearly it was not as they were not open yet and it was already noon. The room has a bed rather than a massage table. I had agoda cancel the rest of my booking with this hotel. Agoda was able to cancel for me without any charges, but the hotel refused to release my passport unless I paid for the two hotel rooms at an inflated price, their walk in price. I ended up having to pay double the rate that I had paid agoda in order to have hotel release my passport back. And the hotel had the audacity to try to charge me for the breakfast even though it was included in the agoda price. I moved to a different hotel and paid more but i am so glad i left this hotel and the neighbourhood it is in. This place will try to squeeze get every extra dollar they can from you.
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