Hotel Sant Jordi

My wife and aI visited Hotel San Jord , from 24th Februsry to 3rd March. We think this hotel is great with our room comfortable and well equipped We were there half board basis. The food is good with plenty of choices at breakfast and dinner. Thee us an outside pool which is a decent size Best of all were the Staff who, without exception were friendly and professional. There is a beautiful beach within a couple of hundred yards of the hotel, with plenty of cafes and shops available. There is an e collect bus service, route 25 into Palma and plenty to see and do there. We would definitely come back to visit Hotel Sant Jordi when we are able to . We would thoroughly recommend this hotel.

On arrival we thought it was fantastic, 5 mins from airport, looked very clean and straight across from the beach. On check-in we were delayed so didn't arrive until 2.30am, a man greeted us and seemed very nice, but within 5 mins his whole attitude changed and he became quiet aggressive. A young guest arrived in covered in blood with a serious head wound (looked like he had fallen) the man on reception just kept shouting at him to go away, we said it was fine and to see to the young man but he refused even going as far as to say he would put him and the other people trying to help him out if they didn't stop asking for help. He then threw change from our tourist tax down and took us over to show were breakfast was, when I asked is this were dinner is he stated you only have breakfast I said no we are half board, he then shouted when I ask you a question you reply only yes or no. Very rude. We did not encounter him again on our stay nor did we see the young guy who had injured himself or the 3 other people who had tried to help him. Anyways lift very small, rooms ok but all glass balcony so if people in all rooms you couldnt enjoy it, as you see everything.. we were also located right above a very busy roundabout so sleep was non existent. On out 1st day it rained all day so we decided to eat in the bar, there was 2 of us and 1 other guy in bar he ordered food and so did we. Within 2 mins of him getting his food he returned it, but then half our food came, nachos with cold chilli mince, we sent these back after alot of difficulty with language barrier and asked for it to be heated then came the chicken burger, it was a frozen processed piece of chicken in a bap that the bottom was frozen. Rather than return it and face the confusion on barmaids face again we wrapped the food up in napkins paid our bill and left to find the nearest bin. We then walked over to the Indian on the seafront and paid for another lunch (which is amazing btw) highly reccomend the indian the staff were super friendly and food was so fresh. We put the do not disturb sign on our door only to arrive back to room to find cleaners had been in twice on our first day. And each time they left the room seemed to be worse. We had silver fish insects in our room, dirt on floors , and long dark hairs in the bed (im blonde and my friend had green hair)we didn't complain to reception as the check in man didn't seem very approachable and being 2 girls here on our own we didn't feel it would be safe to say anything while still there . The hotel is situated 2 mins from palma aquarium which was fantastic, the beach is also beautiful. Some of the hotel needs alot of matinance, it is also situated right on a very busy main road and roundabout. With little to no soundproofing it was hard to get any sleep. The local police seemed to spend alot of time in front of the hotel, and the sound of sirens became our nightly lullaby! Our last day we spent at the pool as we had to c

Room does not have a full mirror , They put two single beds together and rent as double room. Hotel looks clean but make sure you don't touch the rails on the stairs as it is extremely dirty. Hotel did run out of water for the past 8 hours and been unable to have a shower, reception can't explain why or when the water will be back ( there's no apology regarding the incident).

The hotel is spotless, food is delicious with big selection for breakfast and dinner and also just 15 minutes from the airport. Definitely coming back!