A & B Guest House Cambridge Ltd

自助辦理入住，一切還算順利。 房間的設施也算不錯。不提供早餐，沒有自助廚房和其他公共設施。 可以提供行李寄存，但是寄存地方不大。

I booked this B&B for my parents to stay in while they were visiting me because it seemed good and it was near the train station. In other circumstances I would give it an average rating. There were a couple issues during my parents stay, that I was not there for, and all of which were settled independently of me. However, after my parents' stay -- after they had paid and left the establishment -- the owner of the bed and breakfast called me and harangued me about these issues. When I asked why she was calling the daughter of a customer to complain about them, she told me the only purpose of the call was to tell me that she was, "extremely disappointed in my parents' stay." It is completely and irrevocably unprofessional to call the daughter of a customer to complain about that customer. I only wonder in what other unprofessional ways she runs her business.

Check in schedule between 14-18 pm we arrived at 13.50 and from Teninson tower where we supposed to stay they send us with a poor message attached on the door , “for check in or any enquirers go to A &B guest house “ ... okay , we went there , and nobody was there to greeting us! We waited more than 40 mins , I have called the lady from the hotel many times