Usuario invitado
23 de septiembre de 2024
We stayed here based on this hotel's high rating. For the first time since we started using tripadvisor we were disapponted. This hotel, though nice looking from the outside, is starting to show its age. First the good things...the water pressure in the shower was good and the bed was comfortable. Now the not so good...when we arrived late at night the front desk attendant was on his cell phone. When he asked if we had a reservation he had trouble finding it. We proceeded upstairs and our keys would not work. I came back down and he seemed confused. He ran the cards through the machine ( he didnt do so during check in). He then told me tp wait at the desk while he went up to check the keys..???? We eventually got into our room which at first seemed fine. On entering the bathroom my eyes were drawn to the tub which had pink nailpolish dribbled on it. The drain plug was broken which gave us a lovely view of the hair and soap scum lining the drain. Dead insects and hair were on the floor. The toiletries were mismatched odds and ends sitting on a stained Wyndham plate. The toilet paper was the cheapest, thinnest junk Ive ever seen..you could actually see through it. The phone charging station did not function. While there were coffee cups in the room, there was no coffee maker. The window seat amd carpet had stains. Not sure how this place earned 4.5 stars.
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