Aparthotel Aquasol

Aspectos positivos:  El personal es amable y está en una buena ubicación. Negativos: Las habitaciones son extremadamente básicas y no están limpias. La habitación olía mal al llegar. Guardé toda nuestra ropa en bolsas negras porque no sentía que la habitación estuviera lo suficientemente limpia. Las camas son asquerosas, reviso los colchones y las estructuras cuando voy a algún lado. Estaban llenos de polvo y piel muerta. Nunca ha sido limpiado. En general, toda la habitación necesita una limpieza intensa. ¡La cama del salón es horrible! Mi espalda estaba hecha pedazos. Mi marido no podía dormir sobre él, ni mi hijo tampoco. Tuve que doblarme con ambos colchones en el sofá para dormir. Tuve que comprar productos de limpieza y limpiar todo lo mejor que pude o no nos hubiéramos quedado allí. Las toallas deben ser blancas y estar bien usadas. Tampoco deben ser color melocotón. En nuestra opinión, este es un hotel de dos estrellas y está lejos de ser un 3 estrellas plus. Odiaría quedarme aquí para unas vacaciones importantes. También creo que en las horas punta probablemente atraes a todos los grupos masculinos o femeninos. Pasamos un fin de semana encantador en Palma Nova. Sin embargo, iré a casa y limpiaré profundamente todas nuestras pertenencias. Nunca regresaríamos ni lo recomendaríamos. En nuestra opinión, se requiere una limpieza y modernización serias.

El personal es agradable y servicial, pero todo el complejo necesita una mejora. Olor a drenaje y humedad durante toda nuestra estadía en la habitación y solo. Se limpia dos veces durante la semana (digo limpio: cambiar las toallas y vaciar los contenedores no constituye limpieza). Las hormigas rojas y los insectos en la habitación quedaron con varias picaduras. Definitivamente no es un 3 estrellas y no vale 4 aquí. También hay muchos escalones para subir y bajar las maletas al entrar y salir. Nunca más y no recomendado para aquellos que pueden permitirse unas cuantas libras más.

We came for 10 nights on a bed and breakfast basis. 2 adults and 2 children (9 and 13) Breakfast was fine, nothing great, but fine. The room was OK, not the cleanest and the sofa beds were a little small, but the shower was great and there was good air conditioning in the lounge and bedroom. Check with reception what days your room is going to be cleaned. We checked as we didn't think it was being cleaned very often and they said it is done 3 times a week, so it's good to know what days your room will be cleaned for towel changing purposes and toilet roll needs if nothing else! The hotel has a mix of families and groups of young adults, our room was next to two lots of partying groups who were pretty loud, but as they went out, it wasn't too disruptive! If you have young children and want an early night it might be problematic. The sunbed situation wasn't as bad as I was expecting from reading other reviews, the hotel side of the pool was always packed (the sun is that side for most of the day) but the other side was fine and there were beds available until late morning most days, there seemed to be lots of beds, but not a great deal of space to put them as the pool area isn't massive given the number of guests. Some of the sunbeds could also do with replacing as they aren't very comfortable! Entertainment around the pool was good with aqua bingo being fun for everyone to get involved with! We had some lunch from the pool bar which was OK, not too expensive and decent portions. There are (as most reviews say) a lot of steps at the hotel, we were on the ground floor, but even to get to the ground floor, you had to go up steps to go back down the other side!

The place was just what we expected, all of the staff were kind helpful and went the extra mile to make you feel welcomed. The room was clean and tidy, and the swimming pool was great. The hotel put on activities in the evening which my little one enjoyed. Would certainly recommend a stay there.