QC Grand Hotel Villa Arzaga Garda

Meravigliosa struttura che coniuga i fasti di una elegante villa seicentesca con la modernità e funzionalità di uno dei centri benessere più attrezzati di Italia. Personale all'altezza delle stelle conseguite dalla struttura. Colazione ottima e ben assortita. Forse solo una piccola manutenzione supplementare per qualche camera ma nel complesso quasi eccellente.

La struttura è collocata in un contesto molto caratteristico. Gli interni e gli arredi sono curati. L’accesso alla spa dall’ hotel è molto comodo e la spa è assolutamente meritevole. Il buffet della colazione è ricco di alimenti sani e di qualità. Il servizio della colazione è perfetto. Purtroppo l edificio risente molto delle infiltrazioni di pioggia. Sicuramente da sistemare ( alcuni corridoi durante la pioggia si allagano letteralmente) . La parte di residenza dei castagni ( una sorta di dependance dell hotel ) è assolutamente scomoda da raggiungere e la camera era fredda. Tutto promosso tranne la camera per queste ragioni.

I booked this trip for my mums 50th birthday, and we thoroughly enjoyed our stay. If booking for a special occasion you can pay for a massage or a bottle of wine to be left on the bed but they don’t offer a service where they decorate the room/bed. You only receive access to the spa area when you get access to your room, we were able to wait in one of the side rooms with refreshments and the room was ready after about 20 mins which was nice as they said check in is 3pm. Checkout is 11am and you lose access to the spa at this time as well unless you pay around €60pp for spa access for the day, or €70 for late checkout (6pm). We stayed for 2 nights, the room was basic but very nice, beds comfortable and pillows good. You receive new robes and towels everyday, and there are some toiletries left in a bag in the bathroom for you to use: soap; shampoo; conditioner; moisturiser; body wash etc., as well as a Dyson hairdryer with some attachments. The toiletries also get topped up every day even if you have not used them, which is good as they only provide enough for one person in one bag. I have a dairy allergy and was slightly limited in what I could eat at the aperitif, only a select few breads and some olives. Everyone receives a platter with 4 jars containing olives, cheese, salami, and nectarine, however there is not much of each in the pots. There are various different drinks at this time, beer, prosecco, flavoured water etc. Breakfast was much better but still very carbohydrate based, just breads and cereal and then some fruit, jam/honey and boiled eggs. There are meringues and some dried fruit out with someone serving these as you walk around, and an area to pour yourself a cup of rosehip tea, but I did not see anywhere to get water throughout the day. The bathrooms in the spa area don’t seem to lock so we had to take it in turns to stand outside and guard the doors, which are frosted glass so when you’re inside you don’t feel as though you have much privacy. As the spa is fairly far away from everything it is difficult to get to so we had to opt for an uber which was £125 from the airport (Bergamo) to the hotel and £140 from the hotel to the shopping centre nearby the airport. Overall, I don’t think I would rush to book this one again but I highly enjoyed and recommend to all that are looking into it.