nicole c
12 de noviembre de 2024
Way below expectations. This hotel has great potential, but chooses to offer a bare minimum service and trick guests into paying for a hotel that is way worse than the photos suggest. 1. Cockroaches, several including on the floor, walls, and in my bed, in the room (which after I reported this to the receptionist I was told first that they don't have cockroaches, then they asked me for photos of them, then told that they didn't have other rooms of the same grade I paid to give me so I'd have to pay for an upgrade). 2. They offer way less services than they make it seem including lots of hidden costs: you have to pay 20€ a day for the large sunbeds, pay 2€ for each game of snooker, the Edge bar thats on the cliffs and makes for great photos was closed for the entire duration of our stay, the gym is only open 9-17 Monday - Saturday
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