Usuario invitado
6 de julio de 2025
**Extremely Disappointing – Would Not Recommend**
I rarely leave negative reviews, but this hotel was a major letdown on all fronts. The staff were incredibly unfriendly and unhelpful throughout our stay. Asking simple questions felt like an inconvenience to them, and we were repeatedly given incorrect or misleading information.
The rooms—regardless of category—are seriously overpriced for what you get. Everything felt old, run-down, and poorly maintained. Our room had a persistent bad smell, and the bathroom was in terrible condition with an awful sulfur-like odor coming from the drain. Definitely not what you'd expect, especially at this price point.
To make matters worse, they took advantage of Stampede week by increasing prices up to 10 times the normal rate. For what we paid, we could have stayed at a true luxury hotel elsewhere.
Overall, a very disappointing experience. Would not return and certainly wouldn't recommend to others. Shame.
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