Usuario invitado
2 de julio de 2024
We have just returned from a week in this Hotel. Having read the recent reviews just before our departure I had some reservations about the Hotel. On the day we turned up there was a wedding and the beautiful courtyard, which is used for dinner, was not open. I immediately spoke to the front desk to express my concern about the weddings impacting on the guests and also our disappointment about the courtyard. I was assured the the weddings would have minimal impact but unfortunately the courtyard could not be opened due to delayed works. To be fair the weddings didn’t really have a great impact on our stay and the courtyard was miraculously opened two days later. The hotel is very beautiful and the lighting at night spectacular. The rooms are well maintained and ours was quite large (131). The pool area is spacious for the number of people using it and the sun beds are very comfortable. The pool bar is good, if a little slow. The wine bar area is beautiful and the staff attentive and knowledgeable. We had dinner in the dining room once which was ok, but nothing compared to eating in the courtyard area, which we did on the last night and is beautiful. The food and wine is good, and service fine, but not quite up to the fine dining that I believe they are trying to achieve. Breakfast, while a buffet style, is excellent and the scrabbled eggs are the best I have had in any hotel! Where could the hotel improve? The pool area closes at 6pm, due to weddings, this is really too early with the warm summer evenings. The pool area needs more staff to maintain the area and ensure the service is not so slow. The Beach Club is ok, but only ok. Beds on the beach are not very comfortable and could do with an update. (It maybe it was early in the season so it was just getting going.) The wedding do have minimal impact on the hotel, but have some, I believe the hotel has sufficient grounds to reduce this impact further and should reconsider some of the areas they hand over to the wedding activity. In balance a beautiful hotel and we enjoyed our stay but they could do better and need to be careful not to forget the Hotel Guests. You need a car in our opinion.
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