Hyde Ibiza

We stayed here in May 2024 for 5 days . Good experience and revisited October 2024 for 4 days . Breakfast October - poor selection of food , more like a travel lodge breakfast . Coffee cold or machine coffee is poor standard . Very little fruit , no omelettes offered . Very different to our positive May experience . We went to reception to enquire why breakfast menu had reduced / changed . The response from the hotel manager was incredibly rude and abrupt . She said we had booked out of season and probably a paid a low price and this was reflected in the service / standard offered as they were closing in 2 days . After a rather heated discussion with my friend and I , she offered us breakfast in the Mondrian as an option for the last 2 days , which we didn’t have to pay the upgrade 10 euros for . Pool bar meant to close at 7 pm staff stopped serving at 6.45 . No milk in room to use with coffee machine and limited complimentary water . Very disappointing .

Beautiful pool scene. Great access to beach from pool. Lovely hotel BUT when you want to relax and there’s continuous dance music played loudly all day around the pool it’s so frustrating. Yeah, play the music for an hour or so every few hours but then let people have a break from it. People were saying that they had to have their own ear pods on loudly, with their own tunes to drown it out a bit. I know it’s a beach club vibe but come on…. thumping music all day is not a relaxing vibe. Turn it off sometimes! People have Ibiza night times for that. I would not return but only for this reason. Not relaxing enough.

Hotel is nicely located and some rooms have ocean view. Rooms are clean and recently renovated, but very small. There is strange smell in corridors sometimes. Surrounding is nice and quiet (except for annoyingly loud music at the pool area). If you’re ALL ACCOR elite member - DO NOT expect anything, you won’t be even recognized as such. With a gold status - we got very slight room upgrade after complaining and directly asking for that (better view, but actually same room category, same floor - therefore not really upgrade). There was no initiative from hotel itself, so if you want anything - you have to push for that - not really the way it works in other ACCOR hotels that I’m staying in frequently. Breakfasts are just average, coffee so-so, but breakfast stuff is friendly, nice and profesional. To summarize - just average value for money - I won’t return there.

I was worried when I read some reviews about staying here - so here are the good versus the bad. We travelled as a large group of friends Good: This hotel has had a recent upgrade - so it’s modern and inviting The pool loungers are comfy & the pools are lovely to swim in Close access to a really nice beach Very easy to get taxis Friendly front staff Food at the beach club restaurant was good Beautiful views of the bay Bad: Rooms are small, bathrooms even smaller There is a sewage smell, we smelt it in our room and at the entrance to the pool There is LOUD music by the pool area from 10am. If they just turned the volume much lower, this wouldn’t be so intrusive (especially the day after a big night!) Parking is limited and costs 20 euros per day!! We had no hot water on day 2 The breakfast buffet is so badly laid out. The milk is not by the tea station, there are no bowls next to the fruit & yoghurt, the coffee machines are bad…the breakfast lets the hotel down I personally wouldn’t rush back here, it served our needs for a big group of us but there are much better hotels that only cost a little more