Vila Baleira Suites

The suites are located on southern beach ***** of the island, accessible by 2 buses or a taxi from the ferry port. Staff was very friendly, although not always aware of things when we asked some questions, but they did endeavour to find out. The bathroom does not have an exhaust fan, and needs some work and the rooms could do with some fresh paint. But overall very nice and comfortable, clean large outdoor pool, plenty of send beds, and umbrellas and beds directly on the beach with lifeguard on duty. The breakfast was tasty too with plenty of options. Would stay again

Puntos positivos Excelente ubicación Cama y almohadas muy cómodas Ducha estupenda Puntos negativos Personal poco preparado En el desayuno retiraron los platos y tazas sin pedir permiso, sin saber si habíamos terminado la comida

Personal de recepción poco cooperativo, muy antipático, que culminó con que la gente saliera de la habitación a las 12.10h cuando sólo iban al aeropuerto a las 19.40h y, lo que es más grave, no estuvieran ocupadas. 2 días limpiando a las 8:45 a. m................. Isla a la que regresar pero no en esta unidad.

Best thing about this hotel is the location but it unfortunately gets let down by the reservation and front of house team in particular. Very unwelcoming, couldn’t seem to care less and do not bother informing the guests about any of the restaurants or facilities and policies at check in. After confirming a sea view room twice I arrive to be told we don’t have one. Spent 45 minutes going back and forth with my elderly parents and tired toddler waiting to only then eventually get the room I originally booked. They still list facilities that no longer exist or are closed for renovation and do not inform you of this at the time of booking. We were not able to have dinner on our first night or lunch at the pool on our last day because no one informed us that you had to make a reservation for both the day before a certain cut off time. Breakfast is very basic and again staff need to be promted to clear dirty plates and cups. All is all apart from the location this hotel experience left much to be desired.

We booked the hotel and paid online. Afterwards got an email which said restaurant was closed for renovations. I explained to them that my husband is a 100% disabled veteran and we can’t go 600+ meters to restaurant. They offered me to cancel and won’t change. They absolutely charged me and now playing a game. Very sad to have make money with people’s disabilities. I can not recommend.

I am currently enjoying my last full day at the hotel with my family. It was the ideal location and hotel to spend family holidays with a 3-year old toddler. The hotel itself is conveniently located a few meters away from the beach. The apartments were renovated recently and are well equipped with 2 lcd big screen tvs and AC. The bed itself is super comfortable and there’s a sofa bed which is handy. All of the ambience is super relaxed and calm. All of the staff at the reception, bars and restaurant is very friendly and welcoming, always doing their best to accommodate their guests. Just to give one example, one of the pool bar attendants went to the breakfast kitchen (which was closed in the afternoon) just to get a yogurt for our toddler. We also had an issue with our room and were promptly given the option to move. The meals are one of the best things in this hotel. Every lunch there are freshly grilled fish and meat options by the pool. They also have other a-la-carte options throughout the day. Dinner is superb, every night a different 3 course gourmet meal, served at the restaurant. They cater different meals for the kids as well, if necessary. The all inclusive plus option is definitely worthy, because it gives us access to all of this and much more, like access to the spa, sun beds at the beach and late checkout (still to be seen tomorrow). For those who look for more animation and fun, there’s full access to the Vila Baleira Hotel which is at a walking distance. I definitely will recommend Vila Baleira Suites to my friends and family, and hope to return in the future.

Me and my family stayed at Vila Baleira Suites in an 'All Inclusive Plus' scheme, between the 14th and the 21st of August. It was great. We give 5 stars to the reception support and to the waiters at the restaurants in Vila Baleira Suites. Dinners at Restaurant Grão, with 'Menu Degustação ' were absolutely supperb. Some parts of the hotel have been redecorated and look great. Corridors and bedrooms still need to be improved. In any case, bedrooms are acceptable with minimum confort.

Vila Baleira Suites o Paraíso na Ilha Dourada! Hotel confortável e com localização fantástica… funcionários muito simpáticos, acolhedores e prestáveis. As suites são confortáveis, apetrechadas de kichinete. A limpeza diária é perfeita e atenta. Pequeno almoço variado e muito saboroso… o almoço na piscina é composto por grelhados (peixe e carne) saladas, legumes e à sobremesa existe sempre a opção de frita ou doce. Os jantares são divinais e são servidos com muito requinte, acompanhados pela simpatia dos funcionários! Espaço exterior cuidado, a piscina limpa e tratada diariamente. Parabéns Vila Baleira pela melhoria permanente, em busca do estado de perfeição para ofertar aos clientes uma experiência inesquecível de conforto, qualidade e tranquilidade! Somos clientes há alguns anos e somos o testemunho da evolução

A esposa e eu ficamos no *Vila Baleira Suites*, gostamos muito da localização do hotel já que está “longe” do centro, há más tranquilidade e espaço para desfrutar da praia. Linda estrutura composta por pequenos mini-apartamentos no mesmo prédio. Estadia bastante agradável, num hotel com uma localização excelente, na primeira linha da praia, com funcionários muito prestáveis e simpáticos. A nossa experiência foi com pensão completa o que achámos bastante interessante e positivo pois tínhamos à nossa disposição o bar da praia, o snack bar, onde também eram feitos os almoços e onde durante a tarde era possível comer/beber qualquer coisa depois de um mergulho... Pequeno almoço com qualidade, diversidade excelente equipe. A área da piscina com bar/restaurante “Ilheu” é muito agradável onde podemos almoçar à base de grelhados de carne e peixe sempre bem acompanhados com legumes e Saladas. As refeições foram feitas na maioria no Baleira suites mas também experimentamos buffet do Baleira hotel, uma vez que podíamos fazer as refeições em qualquer hotel do grupo, o que não nos impressionou. Sem dúvida o suites foi a melhor opção. Sem quer descriminar todo restante Staff não posso de dar uma agradecimento especial senhor Abner pela dedicação, amor e profissionalismo a sua profissão . A praia é fantástica, podendo ser acedida diretamente a partir da zona da piscina, que se estende por toda a extensão da ilha, zona tranquila sem entretenimento. Uma outra mais-valia foi, sem dúvida, a do transporte gratuito do hotel até ao centro, e vice-versa, numa viatura para o efeito (pois optámos por não levar carro) e, no dia do check-out, pudemos permanecer na unidade hoteleira até à hora embarque. No geral adorámos a localização, o espaço e a atenção e preocupação em dar resposta aos nossos pedidos e portanto iremos voltar com toda a certeza! Recomendamos vivamente!