Holiday Inn Express Burnley M65, Jct.10

Team service was excellent, great communications when needed. Room was clean as was the rest of the hotel. Only slight negative was the eating area size, got busy quickly but luckily we came to have breakfast earlyish.

Lovely, clean and very pleasant helpful staff. Food delicious.

Overall a good stay. Not many amenities. Breakfast is decent!

Clean

在鄉下有個這個酒店挺不錯的，很安靜，餐廳味道也還行，價格也算挺合理的，晚上在這喝酒的挺多的，服務員態度也很好

Stayed here for a two-night weekend break while exploring the area. The hotel is clean and our room was reasonably well appointed - the air conditioning fan above the door was initially very noisy but after pressing various buttons on the thermostat I switched it to auto mode, which seemed to help. Room tip - ask for a room facing the car park in front of the hotel, which is where our room was, as the back of the building faces the busy M65 motorway. Staff were all friendly and very helpful, from arrival to departure - a real plus point for this hotel - and the included breakfast, English or continental, was as expected. The only real negative was on the first night when we decided to eat at the hotel - I had steak and ale pie which was average, but my wife was disappointed having ordered fish and chips to see two tiny pieces of very thin fish (sole) coated in an equally thin batter, and a small portion of chips. It looked and tasted like a basics ready meal from a supermarket freezer aisle, not what we expected from a mid-priced hotel. The bill for two meals plus a small drink came to £35.35, which was expensive for what we received. We were asked if everything was ok, so we pointed out the small size of the fish and left it at that. We would stay here again but would make other arrangements for evening meals.

Perfect hotel to stay, the room was spotless, the bed extremely comfortable and the staff were lovely. The meals were freshly cooked, (not just warmed up) I would definitely stay here again. Even a bar for soft or alcoholic drinks at a reasonable price, plus a smoking area outside.

Friendly pleasant staff and rooms have always been clean! Comfy beds with choice of pillows! Nice guy behind the bar. but prices ain't cheap for drinks. Breakfast is above average with quality food and choices Modern feel throughout with 3 floors of rooms.

Dire, terrible staff, rude indifferent, under resourced, no concept of service. No one on reception, my room was downgraded, the restaurant was chaos with queues of frustrated and dissatisfied customers. Bay far and bar none, the worst ever holiday inn I have ever stayed at.... Avoid....