Hoteles populares de 4 estrellas en Burlington

Visited here last year for our anniversary and said we would bring the kids back this year—so we did…and it was just as good as before! The little touches at this hotel are what make it great—the Nespresso coffee makers, the chips and drinks in the room, the postcards you can write and mail, the robes, and more. We were upgraded to a lake view which was great, despite the rainy weather. Any my sons loved the pool area more than anything. I think we are going to make this a yearly thing. The location is a great base to explore the area. This year we did a ropes course nearby. We are an outdoorsy family and can’t wait to come back and check out more!

La ubicación es única, en el parque callejero y en el lago de Ontario, sentado en el cuarto de hotel, y puede ver el paisaje del lago fuera de la ventana. La puerta es la calle comercial. La cena es comprada para llevarme a la casa del hotel sentado en el sofá y disfrutar de la belleza del sofá. Al salir, la señorita del servicio de recepción es muy agradable. Me llevaré personalmente al estacionamiento exterior del hotel para enseñarme a usar la tarjeta de estacionamiento gratuita. El hotel es rico en una variedad de desayuno gratuito y el sabor es muy bueno 👍

This is such a fantastic facility!!! Their customer service is top tier. I passed by the GM (Mila) in the hallway. She stopped and greeted me. She asked about my stay and if I needed anything. It was just speaking with a dear aunt or very interested inn keeper. It's simply wonderful. My check-in was a breeze. My room was clean and spacious. I was unsure about dinner and went to the front desk for assistance. I was warmly greeted by Kim (a newly promoted team member). She took out a legal pad and inquired about my food preferences. She filled about a page and a half of different dining options. Bravo, Kim!!! Great job, Mila!!!! I can't wait to see you and the team again.

This stay was plagued by a growing list of broken features, and a demeaning interaction with a host in the breakfast restaurant. However, the problem was handled brilliantly by an extraordinarily caring front desk staff member who facilitated our early move to a better hotel to complete our stay. Broken items were: (1) hot tub, surrounded with yellow caution tape. A major disappointment as this was the feature that promped our choice of this hotel. (2) a broken elevator, or at least one with a 'do not use' sign. However, the 'broken' elevator still initially opened when I hit the call button, which prevented the second 'non-broken' elevator from opening. I had to board the broken elevator temporarily and send it to a higher floor just to get it out of the way, so the functioning 'non-broken' elevator's doors would open. (3) TV worked in the evening, but failed to respond to the remote in the morning. A swapping of remotes did not help. (4) The exceptional desk staff member initially comped us breakfast due to our troubles. But when my family visited the restaurant and tried clarifying what items in HGI's three-tier breakfast pricing would be comped, I was demeaned by the host during bill payment who made a very loud and embarrassing display of ”see, you don't owe us anything”. I signed and walked out, embarrassed and disgusted. I then proceeded to the desk and asked the very kind desk staff member to accommodate us at the partner property next door (also Hilton), which she obliged with tremendous friendliness and efficiency. Thank goodness she was there to cushion an otherwise disastrous (1 night of 4 reserved) stay.

This is a nice place to stay. Very convenient and close to a lot of amenities. They are going through a renovation right now which was needed but so far is looking great. I got to stay in a renovated room and it was very nicely done. The beds were comfortable. The bathrooms were modern and nice. I had an issue with the shower but the staff offered to switch me rooms amd I was impressed with the service I got there. The staff were very friendly and helpful. The restaurant was also nice and had a great atmosphere. The food prices were reasonable and good. The servers and bartender were very friendly as well. I would definitely stay here again.

Homewood Suites by Hilton Burlington Ontario, located off the QEW Highway, offers convenient access to both Niagara Falls and Toronto. This upscale all-suite, newly renovated property is proud to offer over 1000 sq. ft. of flexible meeting space to host any corporate or special event.The spacious one and two-bedroom suites include complimentary full-size refrigerators with a stove stop, microwave, and is fully equipped. An on-site guest laundry facility is offered along with a fitness center and indoor pool.Guests may take advantage of the complimentary hot full breakfast, and complimentary evening social on Tuesday and Wednesday evenings. The property includes a 24-hour suite shop convenience store and an outdoor patio with barbeque grills. Grocery shopping services are available to guests as well as a 24-hour business center with printing options. Less than 1 km away is an outdoor shopping mall, movie theatre, grocery store and many restaurants.

Un desayuno típico occidental, me gusta más. Las habitaciones son grandes y limpias, especialmente los colchones son buenos y son cómodos para dormir, a diferencia de algunos colchones de hotel que son suaves y colapsados. Hay una pequeña piscina en el hotel, pero no tengo tiempo para jugar. El hotel está convenientemente ubicado en el área de servicio de Burlington. El recepcionista del hotel también es muy agradable.

I have never been a guest who complains about hotels. I travel extensively, and always find being pleasant is a better way to move forward with concerns. HOWEVER...this time was the exception. After a very long day on crutches, I arrived at the front desk and had to wait while the two guest agents continued to discuss some discrepancies the one had found in paperwork. It seemed they were trying to figure out where some money didn't add up. When they finally addressed me, as I stood on my crutches (broken leg in its 7th week of recovery), they were only barely friendly. We went through the usual reservation details, and by then I was visibly wilting and in pain from standing so long. When I was handed my room keys, I was directed that our room was upstairs and the stairs were pointed at. I asked if there was an elevator, and was told there wasn't. Fair enough...I could have researched that but didn't think of it. I asked if I could please have a main floor room since I was on crutches, referencing them with a gesture. Imagine my surprise upon hearing that there was none available -- in a hotel that size, on a Wed. midweek!!! I was flabbergasted. Still, I said okay, guess it was the stairs. Still, no apologies, offer of help, or even commiseration. Just moved back to talking about the paperwork issue! I shrugged and my son and I made our move to the stairs...only to discover we were LITERALLY in the second last room of the second floor!Not only that, our room was in the extension of the hallway down yet another hall! We not only had the longest walk and one already lengthy stair climb...but also had an ADDITIONAL five stairs to go to reach the extension hall!!! By the time I got to our room I was in tears from the pain. I have never in my life called the front desk of a hotel in an irate state, but I did that day. Called and let them know that I couldn't believe that this was the only room they could give me, that I was a Choice member but would never be back again, and that their service was appalling. They left me standing and waiting while they discussed something that could have waited, made no effort to offer a chair or expedite my registering, and gave me the farthest room they could ever have found. We were so upset we skipped the free continental breakfast the next morning and went out the stairs at the end of our hallway to save the distance walking. Just appalling. These two people were the worst guest service agents I have ever encountered. Frankly, someone needs to be fired.

Fantastic Room, Quiet,Clean and Spacious! Highly recommend this location. It’s very close to the QEW and the Niagara/Toronto region. Breakfast was delicious and well stocked. The only recommendation I would make is that being a Silver Hilton Honour Member I wasn’t eligible for a couple of free bottles of water. I would be nice if that was offered to all guests, just a suggestion. Look forward to a return visit.

El hotel está situado en una zona de la ciudad, donde se encuentran los platos de la ciudad, los platos de la ciudad y los platos de la ciudad. El desayuno no era un buffet caliente como el día, pero se disponía de una selección justa de desayunos para que usted pudiera viajar. Los precios eran muy razonables considerando la zona. Definitivamente el lugar para permanecer cuando regresamos.