Lodge Bellavista

We planned a stakeholders meet for about 40 people at the lodge with a buffet lunch with some specific dietary requirements. The management was very cooperative initially. But on the day of the planned activity. We just walk into a facility with no prior arrangements as to where we would sit and hold a meeting let alone anyone to welcome and guide us. The managers then started blaming on each other on the shortfall of their duties . The specific diet )luncheon was not served but we had to pay for it as well. The manager was no where apologetic. It was overly priced for very poor service and attitude of the staff.

A beautiful setting for a simple, cozy, friendly lodge! Rooms are cheerfully decorated with local art and feature decks overlooking the property and pool on one side and the crater lake on the other. A few steps down from the lodge is a terrace overlooking the crater lake, the perfect place to have a bountiful English breakfast before starting out on the day's adventures. The parlor/bar inside is a casual setting for pizza and conversation upon your return. Mark, the lodge manager, was a professional and knowledgeable host, whether finding guides for each day's activities or a good spot for lunch, and his colleague, Rudyard, was an excellent and courteous driver. Bella Vista is a great base location for those planning to visit Queen Elizabeth National Park, the Kazinga Channel and Kibale National Park, etc.

We had a lovely time there, the view is great, place is peaceful and calm. Perfect for vacation and get always. I totally fell in love with the place. The mornings are my favorites waking up with a lake view. The meals are wonderful. My favorite was the barbecue. And Mark was of great help

Had an awesome time, the view is breathtaking, the food is amazing.and oh wow Pietro is an amazing host.he took us around,gave us so much history, the waiters and waitresses are hospitable the team is really amazing

Sehr schönes Zimmer, sehr gutes Essen. Malerisch gelegen an einem Krater, wunderbare Landschaft mit ausgezeichnetem Blick auf die Kraterränder. Gut aufzufinden da großes Schild an der Hauptstrasse. Freundliches Personal, immer höflich und ansprechbar.

Ich schon zahlreiche Male in Afrika unterwegs gewesen und bin durchaus bereit, Abstriche bei der Servicequalität zu machen, aber was hier in der Lodge Bella Vista stattfindet, ist schon sagenhaft! Gäste sind hier nur ein störendes Element, welches die Angestellten davon abhält, die gesamte Schicht über mit dem Handy herumzuspielen. Die Küche scheint nicht in der Lage, mal 10 Essen zuzubereiten, wenn man nicht einen halben Tag im Voraus bestellt. Den Angestellten muss man sagen, dass man Bier vorher in den Kühlschrank legen muss, andernfalls bekommt man es 35° warm serviert, vorausgesetzt, es gibt überhaupt welches und es findet sich jemand, der es einem bringen mag. Überhaupt läuft hier eine große Schar an Servicekräften herum, die aber alle total desinteressiert zu sein scheinen und wie Zombies herumschleichen. Daher haben wir es als "Hotel der Untoten" bezeichnet. Einzig und allein die Aussicht auf den See ist toll und rettet somit einen zweiten Stern. Den Rest des Hotels kann man total vergessen.